Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,574)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

March 12, 2024

不太会使用

Cool Bird Land
Hong Kong SAR
5 months using the app
Loox replied March 14, 2024

Hey,
Tamarry from the Loox team here :)

Our support team is always happy to help!

I’ve personally reached out to you and am happy to continue the conversation with you privately.

February 28, 2024

Einfache handhabe. Bringt einen Mehrwert.

CushyHaven
Germany
5 months using the app
February 18, 2024

gostei mas poderia ter um plano gratis

MK TOYS
Brazil
3 months using the app
February 6, 2024

bien

My Store
Guadeloupe
2 months using the app
November 8, 2021

Ne eccellente ne peggiore una via di mezzo tra utilizzo e altro .
Poi secondo me oggi come oggi ci sono un sacco di recensioni che fanno la stessa cosa ad un prezzo inferiore

Pillowy™
Italy
Over 3 years using the app
Loox replied November 8, 2021

Hey,
Josh from the Loox team here :)

​Loox differentiates itself by focusing on the most important part of customer reviews in 2021 - visuals.

Our solution is focused entirely on helping merchants collect significantly more reviews with photos, and displaying them beautifully across your store.

In addition, we offer our own Loox Referrals which leverage your Happy Customers to get even more sales on auto-pilot!

Of course, we offer all of the usual bells and whistles you'd expect from a quality review solution, and we do so at competitive pricing with world-class customer service.

I've reached out to your privately to continue this conversation.

February 7, 2021

I had really fast help for a change I needed which was great. My only issue is I don't like the look of the emails and would prefer to have to option to send them from my preferred email marketing provider

Maive & Bo
Australia
Almost 3 years using the app
October 20, 2021

There were a lot of problems. We were always paying, and the reviews suddenly disappeared .I don't know what the problem is, hope it can be adjusted as soon as possible

Daisysilk
Hong Kong SAR
Over 2 years using the app
Loox replied December 24, 2023

Hey,
Lilach from the Loox team here :)

I’d be happy to dig deeper on what you see on your end. I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)

April 11, 2024

gut

SEMA-Shop
Germany
27 days using the app
November 29, 2023

good app can help grow brand w socai proof

TALLERLY
Australia
Over 2 years using the app
October 2, 2023

The app is very good but a little expensive tho

hometrends
Pakistan
Over 2 years using the app