Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,763)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

March 12, 2024

不太会使用

Cool Bird Land
Hong Kong SAR
5 months using the app
Loox replied March 14, 2024

Hey,
Tamarry from the Loox team here :)

Our support team is always happy to help!

I’ve personally reached out to you and am happy to continue the conversation with you privately.

Edited July 18, 2019

Not entirely sure if it is a free trial or a chosen plan. Will update later.
Thank you, could be a bit more simple.

AVG Distribution Ltd
United Kingdom
5 months using the app
March 17, 2023

awesome experience.. Loox helped me so much with my business and made everything so much easier. The only problem is it is slightly costly for new businesses. I would hope they could bring prices down

Marmoris Jewelry
United Arab Emirates
5 months using the app
July 1, 2024

teuer

Minoaé
Germany
20 days using the app
Loox replied July 2, 2024

Hey,
Shany from the Loox team here :)

Thanks for your feedback.

I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have, and we'll gladly advise.

June 16, 2024

Abbastanza difficile ma utile

Lollo Home
Italy
About 1 month using the app
Loox replied June 17, 2024

Hey,
Arielle from the Loox team here :)

Thanks for your feedback.

I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have, and we'll gladly advise.

March 10, 2023

muito complicada de trabalhar podia ser bem mais facil e intuitiva para trabalhar . mas aconselho a usarem sou eu que nao sou expert

FOR YOU STORE
Switzerland
5 months using the app
Loox replied March 10, 2023

Hey,
Amit from the Loox support team here :)

Please feel free to reach out at support@loox.io at any time.

We'd be more than happy to assist you!

June 16, 2023

App muy pero muy cara, ojo con los gastos que pueden llegar hasta màs de 650e. El precio inicial no es real.

MyLaserSkin
Spain
5 months using the app
October 11, 2023

Acho que poderiam ao menos deixar escolher as fotos no plano mais básico. Poxa, estamos começando...

TeckWave
Brazil
5 months using the app
May 6, 2022

mehr deutsch, etwas umständlich alles einzurichten wie bulk aktionen zb, auch die übersicht könnte bearbeitet werden aber sonst super app und definitiv hilfreich

Tujoya
Germany
4 months using the app
Loox replied May 7, 2022

Hey,
Amit from the Loox team here :)

Thank you for your feedback!

I have reached out to you privately and I'd be more than happy to address your every concern in the best possible way!

April 9, 2022

médio, não estou muito satisfeito ainda. Preiso usar mais pra decidir se eu gosto ou não. médio, não estou muito satisfeito ainda. Preiso usar mais pra decidir se eu gosto ou não.

MeuMundoBaby
Brazil
4 months using the app
Loox replied April 10, 2022

Hey,
Josh from the Loox team here :)

I'm sorry to hear that your experience with Loox so far is not as you expected. We would be more than happy to help you resolve any issues.

Ou support team has reached out to you to help address any questions that you have.

Our support team is available 24/7 and always happy to help!