Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,337)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to enhance sales and customer engagement through authentic, visually appealing reviews. It features a user-friendly interface, customizable widgets, and seamless integration with platforms like Klaviyo and Shopify. The app supports automated review requests and photo and video reviews, boosting store credibility and appeal. Installation is straightforward, and it operates without slowing down websites. Customer support is noted for its efficiency, friendliness, and 24/7 availability, making it a valuable tool for improving business performance and customer feedback mechanisms.

October 1, 2024

Excellent support from Jemuel. Less than 15 minutes from a first email sent to a working solution!

Best,
Jesus

Dr. Johnny's
Canada
About 2 months using the app
August 27, 2024

Currently, I'm just using the free version.

It's been a really great addition to our website, and absolutely has helped us build trust amongst our customers - especially with such particular clientele.

Marigold Records
United States
4 months using the app
July 15, 2024

Loox has been a fantastic addition to my Shopify store! The ability to automatically collect product reviews with photos and videos has significantly boosted my brand’s credibility. The customizable widgets are beautiful and don’t slow down my site. The one-click referrals and social proof upsells have helped drive even more sales. Plus, their 24/7 customer support is outstanding. I highly recommend Loox to any Shopify store owner looking to grow their brand with stunning social proof!

Bespoke Babies
New Zealand
4 months using the app
August 15, 2024

Been using Loox for a few years now. Fantastic and seamless app. Well worth the money.

Oddball Self-Care + Goods
United States
Over 3 years using the app
August 8, 2024

I absolutely love it! It looks th ebest first of all, and secondly, I had some trouble with color changing, where I needed to code. i just emailed them, and Aya from custommer support helped me in the matter of 10 minutes. She even showed me how to change it in the future and was very friendly all the time. Definitely owuld recommend!

Leri.si
Slovenia
About 1 month using the app
October 4, 2024

Chester was fantastic in helping me resolve my technical issue. As someone who's not very tech-savvy, I really appreciated his patience and clear, step-by-step guidance. He made sure I never felt rushed or confused, and his friendly attitude made the process stress-free. Chester not only fixed the issue quickly, but he also took the time to explain everything in a way I could understand. Thanks again for the top-notch service, amigo

1990\retro
United States
16 days using the app
September 6, 2024

Jodel is awesome helped me with my problem right away!

Thrive
United States
10 months using the app
September 1, 2024

Saves me so much time and effort. Love the followup that Loox gives my customers with capturing authentic reviews.

Gel’Lush Expressions
United States
12 months using the app
Edited September 23, 2024

Liz A. Has helped me a lot with a nevigating issue, was very kind and even sent me the files that I needed. Great service, Thank you

Festica
Israel
4 months using the app
September 4, 2024

Super helpful! Has exactly what business needs to have users review.

Foieviare
United States
About 2 months using the app