Loox ‑ Product Reviews App

Been using Loox for about 2 years, this is our first review.

Recently, we were having some issues integrating the reviews widget into an updated theme, and there were some code changes I was unable to spot or make on my own.

Laurence assisted promptly and got the issue solved in a few hours, great support there from Loox.

Love Loox Reviews! We used it for years seamlessly. We updated our theme and I had so many issues trying to integrate the new theme to the app myself, I emailed them and had a reply from Jodel almost instantly. The completely set up the theme and fixed everything that I was messing with in literally less than 30 minutes. Loox and Jodel gave some of the next custom support I have ever received from a Shopify app! So easy to work with!

We've been using Loox for three years, and their customer service has always been excellent. Our questions are answered quickly, and this time was no exception. I received a reply from Rain within 3 minutes of sending my email, and he resolved the issue efficiently. Highly recommended! Thank you again, Rain, for your quick response and effective solution.

This app not only encourages customers to leave a review, but to also come back and purchase again. I also appreciate how user friendly this app is.

Great app, and when I had a problem adding a Rating Widget, Rain responded promptly, advised me on what I needed to do, and did the bits I couldn't do. Very happy with their help.