Loox ‑ Product Reviews App

Name: Loox ‑ Product Reviews App
Brand: Loox
Rating: 4.9 (9011 reviews)

Preços: Plano gratuito disponível. Avaliação gratuita disponível.
Classificação: 4,9 (9 011)
Programador: Loox

Instale

Veja a loja de demonstração

Convert more shoppers with visual product reviews, superpowered by AI

Visual reviews are the strongest form of social proof. They are what make a visitor trust your product enough to buy. With the Loox reviews app, collect more photo & video reviews, display them in beautiful widgets that match your brand perfectly, and convert more shoppers with our AI suite that sorts your best visual reviews first, highlights key quotes, and translates reviews for international shoppers. Easy migration & import from other apps. All on auto-pilot, with 24/7 world-class support.

Collect more photo & video reviews automatically w emails, QR codes, discounts
Stand out with stunning, on-brand widgets that load fast, optimized for mobile
AI Superpowers: Review Stories, Smart Sorting, Highlights, Translations, Replies
Sync reviews to & from Shop App, and to Meta Shops, Google Shopping, TikTok Shop
Turn reviews to social posts/stories with Loox Studio; Reward customer referrals

Popular entre lojas como a sua: Sediado nos Estados Unidos da América

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Finalização da compra
Contas de clientes
Shopify Flow
Admin Shopify
Google Shopping and SEO
Klaviyo Email Marketing & SMS
Loyalty Lion Rewards Referrals
Meta Shops Facebook Instagram
Omnisend Email Marketing & SMS
Shop App

Categorias

Avaliações de produtos

Opções de apresentação

Formas de recolher avaliações

Prova social

Tipos de conteúdo

Opções de apresentação

Análise de dados

Preços

Escolha o plano que melhor se adequa ao negócio.

Beginner

Gratuito

Funcionalidades

Review request emails & reminders
Offer discounts for photo reviews
17+ widgets (Snippets, Carousels, etc.)
SEO: Google rich snippets & schema
Turn reviews into social posts & stories
Shop app syndication
24/7 chat and email support
Up to 500 orders

Convert

$49.99 / mês

300 orders included in base price + $50 per additional 300 orders

Funcionalidades

AI Smart Sorting & Review Highlights
AI Summaries & Review Stories
AI Translations & Replies
Video reviews
Reviews on product bundles
Referrals: Post-purchase and on-site
Google, Meta, TikTok syndication
Integrations, API access, and webhooks

Avaliação gratuita de 14 dia

Unlimited

$299.99 / mês

Funcionalidades

Unlimited access to all features
Priority support

Avaliação gratuita de 14 dia

Todas as taxas são faturadas em USD. As taxas recorrentes e com base na utilização são faturadas a cada 30 dias. Ver todas as opções de preços

Avaliações (9 011)

Avaliação geral

4,9

Pontuação por nível de classificação

94% das classificações são de 5 estrelas
8,5 mil
4% das classificações são de 4 estrelas
317
0% das classificações são de 3 estrelas
43
0% das classificações são de 2 estrelas
24
2% das classificações são de 1 estrelas
136

Todas as avaliações

18 de agosto de 2026

Charged $399.99 on a $49.99 plan — and support couldn't explain why.

We were on the $49.99/mo plan and got billed $399.99 for July in "order" charges. Their pricing says "300 orders included + $50 per additional 300 orders", but nowhere does it explain what counts as an "order". Our store had ~2,327 Shopify orders last month, but most come from marketplace integrations (Amazon / Mercado Libre) — sales that have nothing to do with our online store or with Loox. It appears we were billed for ALL of them.

What did we actually get for that money? In the last 30 days Loox sent 715 review request emails and collected 28 reviews. That's it. Meanwhile their own "Unlimited" plan is listed at $299 — we were charged MORE than unlimited.

I contacted support via chat and asked one basic question: what is an "order" in your billing? The agent could not answer it — not even the definition published on their own pricing page — and would only "escalate to Tier 2 via email". If your support can't explain the single metric you bill customers on, something is very wrong.

Merchants with marketplace channels: check your Loox invoices carefully before installing. We're disputing the charge with Shopify and looking for another review app.

Para Paquetes

México

Mais de 5 anos usando a aplicação

Questão respondida por Loox 19 de agosto de 2026

Hey,

Thanks for taking the time to leave feedback.

We understand that pricing is an important consideration, and we've looked into your account to make sure everything is set up correctly. I've reached out to you privately with the details, so feel free to reply whenever it works for you.

Thanks, Tal from the Loox Support team.

11 de agosto de 2026

Nos está ayudando bastante, era algo que estábamos buscando para mejorar la credibilidad de nuestra tienda.

Nucycles

México

Mais de 1 ano usando a aplicação

9 de agosto de 2026

Loox has been a great addition to our store. It’s easy to use, integrates seamlessly with Shopify, and makes collecting and displaying customer reviews simple. The platform looks professional and has been really helpful for building trust with our customers. Highly recommend!

Dirty4x4

Austrália

Aproximadamente 1 mês usando a aplicação