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Sent a request via email and got a reply in less then 5 minutes. I love it!
This app has a lot of promise. In the most basic form, it does it's job - you can set up alerts, do basic inclusion/exclusions, and set a date for it to be sent.
That's basically where the features end.
- There have been no known updates/changes since I've been using this app for over 2 years
- There are known glitches I have emailed the programmer about
- The last several emails I have sent the programmer about glitches go unreplied to I have been trying to be patient with this developer but unfortunately at this point the app is not doing as promised. Specifically: the exclusion lists I have for certain products are not filtering, and the items are still being included in alerts. Only reason why I'm not giving it 1 star is because the name is "Low Stock Alerts" and it does send me low stock alerts. Just doesn't really work half of the time :)
Thank you for your review. Due to recent management changes, we have a renewed focus on customer support and a strong commitment to fixing customer reported issues.
Based on your historical support tickets, I've reloaded your store's collection data in the app. This should resolve any inconsistencies associated with filtering based on excluded collection. If you still have this specific issue or have other outstanding problems with the app, please raise a support email and we will promptly investigate.
Your feedback and continued business is greatly appreciated.
Low Stock Alert functions exactly how we need it! We are notified when certain products fall below a certain threshold, which allows us to act fast and restock so our clients aren't left wanting!
Just starting playing around with this, and will see how it works. hopeful it will serve our needs!
Great APP. Works like a charm. will definitely recommend to another store. Check us out. www.thehalloweenspot.com
The App is very useful. It allows me to keep ahead of my inventory status and re-order stock before an item complete phase out. I would recommend it to others. Besides, it FREE so I have nothing to lose.
It does what it promises and does it for free. What more could you ask?
This is an edit of my original review (no star change, but some updates). I didn't understand at first how the collections worked and I was thinking in terms of collections based on product types. That isn't really what we wanted though. So now as we get closer to launch, we created three collections and alerts: one for items where inventory has dropped to zero (SOLD OUT!), one for items where inventory is 1-5 ("critically low") and one for items where inventory is 6-10 ("watch list"). This is working pretty well for us. Many ways you can use this that I didn't think of.
Still, this fills a need for a feature that really should be built into Shopify. Crazy that it's an app at all, but this app fills the void just fine and the price is right!
One small enhancement that would be great: if the email included the name of the collection in the subject line, that would be slick
This app is perfect and does exactly what it says! And free! Love it so much
very nice app thanks so much ...
This app often did not work when we needed it, then we would have to contact the developer to fix and wait for it to be fixed. We have deleted it again, as it's just too unreliable. Shame because the app is great when it does work.