Rivo: Loyalty & Referrals , 리뷰 1,570개
I was attended by paul with great attention and kindness, he helped me with all my doubts, and above all, he helped me with new tools and suggestions! Thank you Paul, you are a great person!
Nice rewards program. It integrates nicely with the reviews app. Both you should check out. If you are looking for an app that's
Easy To Use!
Then this app is for you!
So far so good, easy to install and operate and the customer service is above and beyond :)
Jel was extremely helpful
We're overjoyed to hear that you're having a positive experience with our app. Your 5-star review means the world to us!
Paul, he was very helpful to add two app on my store.
I asked additional request to him, he responded quickly
Their service was very useful.
Thank you so much for the amazing 5-star review! Means the world to us, and we are here for you anytime. 😊
Customer service was excellent! Arianne replied quickly and added the export feature to our store. Fantastic!
It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟
Great customer service. Arianne was very helpful and prompt on her response. Rivo will be a huge help on marketing my store.
Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟
Best wishes, Kevin
Abbie of Rivo gave me exceptional service. She was kind, and prompt in responding to my questions. I highly recommend this service/app and make sure you get Abbie :-)
We're honored that you would recommend our app and services to others. Thank you for your support and confidence in us.
All the best, Kevin
A few customers have gained a loyalty reward; however, Rivo does not notify customers when they have points to spend. The app really is not fully integrated into the site because I do not get notifications when customers have points to spend either. Seems like I would have to check daily to see when customers have rewards, and then create custom emails for each customers. That is really time consuming and difficult to manage.
Hi Kultured Kurlz's team!
Appreciate your review and feedback. I'm so sorry you weren't able to find these options in the app. Every time customers earn points, an email is sent out notifying them that they have points to spend. This is also the case with rewards.
Additionally actually have points reminder and expiry emails built in to the app. https://help.rivo.io/en/articles/6778445-points-expiry
Happy to have our team jump on a call and walk you through best practices and set this up personally for you! Let me know if that's something you're interested in – email@example.com
Abbie was an absolute gem helping me make adjustments today!! The platform is everything we’ve been looking for, definitely a must add to every store
We take pride in offering a platform that meets the needs of our customers, and we are delighted to hear that it is everything you have been looking for. We appreciate your recommendation, and we hope to continue to exceed your expectations.
Buena experiencia de momento con la aplicacion, la asistenta Jel me ayudo mucho. La seguire probando.
¡Estamos muy felices de ver que haya tenido una experiencia de cinco estrellas! 🌟 ¡Siempre nos esforzamos por ayudarlo a usted y a su negocio a tener éxito!