Rivo: Loyalty & Referrals , 1,562 reviews
I want to say, this app is sooooo useful. It helps so much. But what impressed me most is its service. When I got questions, Pete was so kind to help and did very perfectly. 5 stars is a must!
We're so glad our app has provided value to your store! Thanks so much for the positive review and 5-stars! 🙌 All the best, Kevin
Paul was great at fixing my issue straight away. As I use the app more I trust they will provide great customer service.
So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin
Just one day of onboarding with Rizo, but so far, I love the navigation. The set-up was gamified in a way that made it a breeze. They also have a live chat function that gave me all the assistance I needed to get set up successfully. They were prompt and supportive. I'm looking forward to continuing my partnership with them!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Another fantastic product offered by Rivo - such a great way to reward your customers. Again always the service with these guys is spot on!
Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin
Jel was such an amazing person! This app has a lot of great features but right from the start, the main thing I have experienced is how happy the customer servicing team is to help! Again such a huge thank you to Jel for the amazing work and helping me get setup!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin
Jel gave me a great experience explaining and helping me with the small issues I had while setting up the program. She took her time and made it look great on my site. Thank you so much.
Thanks for the amazing feedback! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best regards, Kevin
It's wonderful when I have Jel helping today. Amazing app, with lovely customer service. Really recommended!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin
I had an excellent experience with support. I enjoy the loyalty program and it heled me capture quite a few emails in one day. Support went beyond my expectations, best support ever! Thanks so much for everything.
We're so happy to see that you had an excellent experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin
Paul was an absolute GODSEND. I don't believe I've ever had such a positive experience with app support. If you don't have RIVO already. GET IT!
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! Cheers, Kevin
Jel was AMAZING!! Typically customer service is cringy, money hungry, or simply poor. Jel was everything but that! She was fun to talk to, she gave me tips, informed me about two other Rivo apps (that I will be using), and taught me how to implement the 'potential points' feature & I can seriously go on & on about how helpful she was. Hands down, the best customer service experience of my life.
What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! Much appreciated, Kevin