Rivo: Loyalty & Referrals , 1,568 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 8, 2022

Abbie IS AMAZING!!! She went far and beyond for me and got me excited about this app even more. I am very pleased by the way she handled our conversation...very courteous, friendly, fun, and most of all efficient and knowledgeable. Thanks again, Abbie. You rock!

GG & Co.
United States
Time spent using app: 7 months
Rivo replied June 9, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for sharing the positive feedback! 😊 Cheers, Kevin

June 8, 2022

Great job! Thanks for the help on the chat. Big help! I appreciate it. I am going to try to work on configuring the setup and get started now.

Delta XL
United States
Time spent using app: 1 day
Rivo replied June 9, 2022

We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

June 8, 2022

I just use it, customer service is very helpful and friendly I hope to get the result quickly , and I will write again for my experience Thanks a lot.

Lomwn
United States
Time spent using app: 4 months
Rivo replied June 9, 2022

Thanks for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin

June 7, 2022

Excelente el soporte por parte de Abbie, si es un bot está muy bien hecho, y si es una persona, su servicio fue excelente, me quedó acá.

Bravaperfumes
Chile
Time spent using app: 15 days
Rivo replied June 9, 2022

¡Siempre nos aseguramos de brindar a nuestros clientes el mejor servicio posible! Estamos muy contentos de que haya tenido una gran experiencia conversando con nosotros. Si hay algo más que necesite en el camino, no dude en hacérnoslo saber. Nuestro equipo estará encantado de prestarle la mano en cualquier momento. 😃 Gracias Kevin

June 7, 2022

Abby was very helpful. She answered my questions in a timely manner and was very sweet. She also forwarded me info to refer to on a later date.

Doggiedeli
United States
Time spent using app: 8 months
Rivo replied June 9, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. Best wishes, Kevin

June 7, 2022

Die App ist mega! Kundenservice TOP! Handhabung ebenfalls!
Passt perfekt in jeden Shop & hilft dabei die Kunden zu binden.

loot-box.de
Germany
Time spent using app: 8 days
Rivo replied June 7, 2022

Wir freuen uns sehr, dass Sie unsere App und unsere Dienste genießen! Vielen Dank für das positive Feedback und die Bewertung! 🌟 Viele Grüße, Kevin

June 7, 2022

Great app (the best i found so far in this category), excelent free plan and excelent support. So far, I have nothing to complain. Keep up the excelent work!

CBDream Portugal
Portugal
Time spent using app: 4 days
Rivo replied June 7, 2022

Thank you for the 5-Star review! 🌟 Your positive feedback means everything to us, and we're glad you feel we're on the right track! All the best, Kevin

June 7, 2022

I used this app to manage our referral program. Setting up was easy and the support was able to extend the trial and offer a premium feature to try out - just what we need to find out if the app is the right fit. Thank you.

Kuratist
Germany
Time spent using app: About 2 hours
Rivo replied June 7, 2022

So glad to hear you had a 5-star experience! Thanks so much for the positive review and feedback! 🤩 If you need anything at all, feel free to let us know. All the best, Kevin

June 6, 2022

App is super easy to use. Needed help increasing my customer base. Trish helped me right away. Super friendly and quick to resolve my issue. Even offered additional perks :) thank you so much

Lazulz
United States
Time spent using app: 3 months
Rivo replied June 7, 2022

It's music to our ears that you are happy with our app and customer support. Thank you so much for the positive feedback, and we greatly appreciate you using our app. 🙂 Much appreciated, Kevin

June 5, 2022

Super easy to setup and a lot of options to modify to make it perfect for you, even with the free version! Their online chat is so quick to respond and more than helpful to provide advice and help fix issues. Vicky was especially helpful :)

3 Bees Bakeshop & Supply
Canada
Time spent using app: About 22 hours
Rivo replied June 6, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. Best regards, Kevin