Rivo: Loyalty & Referrals , 1,563 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 9, 2022

Customer service was 10/10! Lance was incredibly responsive and answered any questions I had while using the app!

Sake Social
United States
Time spent using app: About 1 year
Rivo replied June 9, 2022

Thanks so much for the 5-stars! If you have any questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Cheers, Kevin

June 9, 2022

Really userfriendly set up and great for my customers. love the dashboards and stats and Abbie was amazing whenever I need assistance.

Punch+Fury
United Kingdom
Time spent using app: 7 months
Rivo replied June 9, 2022

Glad you love our app, and thanks for the 5-stars! Feel free to reach out to us anytime if you have any questions or if we can help along the way. 😊 Best regards, Kevin

June 9, 2022

J'ai découvert cette application en ayant installé RIVO abandonned cart,( qui est très bien pour les paniers abandonnés). Et quelle surprise!!! Merci Abbie
Cette application correspond exactement à ce que je recherchais pour augmenter le panier moyen. Rien qu'avec le forfait gratuit on a accès aux fonctionnalités principales. Tout est fluide, facile d'utilisation et prêt à l'emploi en moins de 2.
Abbie est vraiment très gentille et rien que pour çà je recommande cette application

coolysmart-shop
New Caledonia
Time spent using app: 8 days
Rivo replied June 9, 2022

Merci beaucoup pour les commentaires merveilleux et réfléchis! 🤩 Votre avis signifie le monde pour nous ! Nous sommes toujours heureux de vous aider de toutes les manières possibles et nous sommes disponibles à tout moment. Meilleurs voeux, Kévin

June 8, 2022

5 estrellas es poco para puntuar esta app y su equipo de soporte. especialmente gracias por el soporte a Marvin que hizo mucho mas que dar soporte.. Gracias Marvin

miniplushop
United States
Time spent using app: 28 days
Rivo replied June 9, 2022

¡Usted es maravilloso! ¡Gracias por la revisión de cinco estrellas! 🌟 Sus comentarios honestos significan todo para nosotros. Si tiene más preguntas en el camino, no dude en hacérnoslo saber. Muy apreciado, Kevin

June 8, 2022

Needed some tech support and got Abbie to assist me and she was absolutely great and resolved my query fast. 5star care all the way!

Flip Flop Labs
Australia
Time spent using app: Over 1 year
Rivo replied June 9, 2022

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Thanks, Kevin

June 8, 2022

Abbie IS AMAZING!!! She went far and beyond for me and got me excited about this app even more. I am very pleased by the way she handled our conversation...very courteous, friendly, fun, and most of all efficient and knowledgeable. Thanks again, Abbie. You rock!

GG & Co.
United States
Time spent using app: 7 months
Rivo replied June 9, 2022

What a wonderful review! 🤩 This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for sharing the positive feedback! 😊 Cheers, Kevin

June 8, 2022

Great job! Thanks for the help on the chat. Big help! I appreciate it. I am going to try to work on configuring the setup and get started now.

Delta XL
United States
Time spent using app: 1 day
Rivo replied June 9, 2022

We're so glad that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

June 8, 2022

I just use it, customer service is very helpful and friendly I hope to get the result quickly , and I will write again for my experience Thanks a lot.

Lomwn
United States
Time spent using app: 4 months
Rivo replied June 9, 2022

Thanks for the 5-Star review! 🌟 We really appreciate you using the app. Cheers, Kevin

June 7, 2022

Excelente el soporte por parte de Abbie, si es un bot está muy bien hecho, y si es una persona, su servicio fue excelente, me quedó acá.

Bravaperfumes
Chile
Time spent using app: 15 days
Rivo replied June 9, 2022

¡Siempre nos aseguramos de brindar a nuestros clientes el mejor servicio posible! Estamos muy contentos de que haya tenido una gran experiencia conversando con nosotros. Si hay algo más que necesite en el camino, no dude en hacérnoslo saber. Nuestro equipo estará encantado de prestarle la mano en cualquier momento. 😃 Gracias Kevin

June 7, 2022

Abby was very helpful. She answered my questions in a timely manner and was very sweet. She also forwarded me info to refer to on a later date.

Doggiedeli
United States
Time spent using app: 8 months
Rivo replied June 9, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. Best wishes, Kevin