Rivo: Loyalty & Referrals , 1,559 reviews

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 5, 2022

Super easy to setup and a lot of options to modify to make it perfect for you, even with the free version! Their online chat is so quick to respond and more than helpful to provide advice and help fix issues. Vicky was especially helpful :)

3 Bees Bakeshop & Supply
Canada
Time spent using app: About 22 hours
Rivo replied June 6, 2022

Thank you so much for the feedback and 5-Stars! We're so glad you love the app and the setup process. 🤩 Feel free to reach out to us anytime if you have further questions. Best regards, Kevin

June 4, 2022

Their chat service is amazing. They provide extra pro features for free just because. I'd definitely recommend!

Cases by Justine
United States
Time spent using app: 2 days
Rivo replied June 6, 2022

We're so glad to know that you had a great experience chatting with us. If there's anything else you need along the way, please don't hesitate to let us know. Our team would be happy to lend our hands anytime. 😃 Thanks, Kevin

June 4, 2022

AA was amazing, excellent customer service! 24/7 too! They offer so many great apps for a shopify business.

Organic Wonders UK
United Kingdom
Time spent using app: 4 months
Rivo replied June 6, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Much appreciated, Kevin

June 4, 2022

The app works as expected. And the great customer service is super helpful. I will definitely recommend it.

Milky Paw Scents
Canada
Time spent using app: 1 day
Rivo replied June 6, 2022

We are so happy you like our app and services! Thank you so much for the positive feedback and for recommending us to the community! All the best, Kevin

June 4, 2022

The app is easy to follow and set up. I like the options to hide and show the widget. I was able to customize the widget too. They take feedback and implement features on a routine basis. Customer service is 5 stars and very immediate. I would recommend this app even for people who don't know their way around Shopify. Very easy to follow and use! If you are missing something, just ask customer service. They maybe able to fix it in about 3 minutes.

Something U Luv
United States
Time spent using app: 12 months
Rivo replied June 6, 2022

What a wonderful review! 🙌 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the awesome feedback and 5-stars. 🍻 Cheers, Kevin

June 4, 2022

They are amazing, the customer service is unmatched and i rarely leave reviews but i must say these guys are good!

Icy Arabia
United Kingdom
Time spent using app: About 1 month
Rivo replied June 6, 2022

We're so pleased that you are happy with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

June 3, 2022

Awesome, he was super helpful and I'm looking forward to using this program. I think it will be a great add to my store.

MINIturrific
United States
Time spent using app: 4 months
Rivo replied June 3, 2022

Thank you so much for leaving a review! 🙌 We're so excited to be part of your business growth and success! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best wishes, Kevin

June 2, 2022

Thank you so much, Arianne, for all the assistance using the app. Looks amazing so far and I am not worried about the future issues because everyone at rivo seems genuinely pleasing to talk to with any issues.

BM25.com
United States
Time spent using app: About 5 hours
Rivo replied June 2, 2022

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team would be very happy to assist you. 🙂 Thanks, Kevin

June 2, 2022

I have this app to help add some fun reward points and it works great for the past year or so. Their customer service is fast and responsive even for a free product. They do have paid upgrades and tons of other cool feature rich apps to check out.

Baz LLC
United States
Time spent using app: 11 months
Rivo replied June 2, 2022

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful to customers like you, and we greatly appreciate you using our app. If you need further assistance along the way, please don't hesitate to let us know. Our team here at Rivo would be delighted to help you. Much appreciated, Kevin

June 2, 2022

Really great customer service, quick, friendly, and helpful! Betty was cheerful & helpful. Could not have asked for better! She helped me made things easy. I recommanded.

Chiptshirts
United States
Time spent using app: 6 days
Rivo replied June 2, 2022

We're so glad to hear that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin