Customer service
Customer insights & analytics

Customer insights & analytics

by LoyaltyLion

LoyaltyLion extension: Identify your most loyal customers

4.2 of 5 stars(45 reviews)
Free

Win back lost customers

Discover the percentage of customers who haven’t returned and learn how to bring them back.

See who is at risk of leaving

Identify which customers you should engage to increase retention and build a loyal following.

Identify most loyal customers

Find out which of your customers are most loyal and how much they increase your revenue.

About Customer insights & analytics

About Ecommerce Insights

Ecommerce Insights is a free app for ecommerce stores who want to increase their revenue by retaining more customers.

Key Benefits

  • See who your loyal customers are
  • Identify customers at risk of leaving
  • Win back lost customers
  • Live and daily insights
  • See how your store compares with industry benchmarks
  • Understand whether retail loyalty programs are right for you

Why we built Ecommerce Insights

We work with thousands of ecommerce store owners who have implemented retail loyalty programs and all of them need more time to focus on the important tasks.

This app is designed to free up your time. It automatically processes up to 12 months of order history so you can quickly focus on the areas that will increase revenue. We hope you like it.

Want to increase customer loyalty?

We also make an app to increase customer loyalty and revenue. It's called LoyaltyLion, is used by thousands of Shopify merchants and starts from FREE.

You can find it by searching for LoyaltyLion in the Shopify app store.

Ecommerce Insights is built by LoyaltyLion - often also seen as Loyalty Lion ;)

Integrates with

  • LoyaltyLion

Media gallery

  • Loyalty benchmarks
  • Identify loyal customers
  • See who is at risk

Support

Pricing

Free

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    76% of ratings are 5 stars
    (34)
  • 4 of 5 stars
    4% of ratings are 4 stars
    (2)
  • 3 of 5 stars
    11% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    4% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (2)
View all 45 reviews

Most recent reviews

iferi.com

Rating
3 of 5 stars
Posted
September 14, 2021

I hope this app helps me know more about my customers. They have quite a few features which I have been looking for for a long time now.

Fine et Flair Furniture, Inc.

Rating
4 of 5 stars
Last edited
May 1, 2021

Very helpful information that we can use in analyzing our customers purchasing mood and how to manage them. Thanks!

Homeware4u.com

Rating
4 of 5 stars
Last edited
February 25, 2019

Helping me to understand customers who visit and purchase from our site homeware4u.com. Works well. Information could be improved further.

View all reviews