Gesamtbewertung
4,4
Anzahl pro Bewertungsstufe
  • 68 % der Bewertungen sind 5 Sterne
  • 12 % der Bewertungen sind 4 Sterne
  • 5 % der Bewertungen sind 3 Sterne
  • 6 % der Bewertungen sind 2 Sterne
  • 9 % der Bewertungen sind 1 Sterne
19. September 2017

When customers see they can earn loyalty points, and use them for discounts, or even free products, it creates a very positive environment for our customers.The positive environment is important, not just for those on the store site, but for word-of-mouth advertising too.

We also find that by following up with an email on shoppers with abandoned carts, and pointing out how our loyalty points can benefit them, we are able to sell products that may have otherwise never been purchased.

Familiar Territory Store
Vereinigte Staaten
Etwa 15 stunden mit der App
28. November 2018

This app is awful it was bad enough it confused my customers but the worst part was it cost me over 1500 in sale because the rewards point button covered the checkout button on my website so customer we unable to check out and abandoned their carts. Take Caution before installing this app!

Ganache Parfums
Vereinigte Staaten
9 tage mit der App
28. Dezember 2017

The installation instructions needs to point out that this app is not compatible with Shopify's phone number only accounts. I realize this is a new development but I was all the way through installation before I realized I could not use the application. I chatted with a support representative that said there was no plan to add this functionality to Bold Loyalty Points. That's too bad. I'm hoping she was misinformed.

Essence Vapehouse
Kanada
6 tage mit der App
20. April 2017

Enough with the nice presentation telling us things work out of the box and you can do it yourself

Apparently Bold is so busy trying to manually install the application on customers sites that they are at least 3 days behind
Just imagine what will happen when you upgrade a theme

Honesty is all we need on the App store

Gracehats
Vereinigte Staaten
3 tage mit der App
11. April 2017

Bottom Line. BOLD Apps has one of the WORST customer service I have ever seen. I have reported them to their Shopify Account Manager and I truly hope that Shopify forces them to up their game. If I install a trial I should be able to get tech support immediately. Not send a dozen emails that go unanswered and then have to wait a minimum of 48 hours to schedule a call with someone (which is only a brief call) just to get the app working??? How does that make sense? When I install an app it is because I NEED it NOW - not 48+hours later. Shame on you Bold! I truly hope Shopify forces you to step up your game or kick you out of the App Store altogether.

Vapequeen
Kanada
3 tage mit der App
Bearbeitet am 24. April 2016

Great app!

But there are some missing features, but I believe it will be sorted...

*37 seconds wait time to load...

Azfitnessequipment
Vereinigtes Königreich
Ein tag mit der App
7. Mai 2020

Bold Support is the best. Thanks for being quick, responsive and thorough, Carter, Grant, MC. We're looking forward to growing with Loyalty Points.

fullyloadeddevstore
Vereinigte Staaten
Etwa eine stunde mit der App
27. November 2019

Hi,i have removed the app but still badge is showing on the upper right corner. please help me to remove this. thanks

Tex.az
Aserbaidschan
Etwa eine stunde mit der App
Shop Circle hat geantwortet 27. November 2019

Hi there! One of our specialists, MC, has reached out to you. She has a couple of ideas as to why this may be occurring, but is hoping you can confirm if the changes she made helped on your end.

If you could please take a look at your email and get back to us as soon as possible, that would be great. :-) We'll get this sorted for you as soon as we can!

6. August 2018

Installed app and it automatically said I have 6,500 active customers! Nope, only 2,000 in the last couple of months. App was adding anyone with an account and including those that had not ordered anything, hardly active!

Also, has limited functionality and I could not do half the things advertised. So many glitches from the start...

Loyalty points not registering at all.
Script on the widget completely messed up and showing as some Cyrillic language.
Does not show in member account page, nor on any products.
Can't add for individual products.
No account activity after purchases, registration or anything.

For this they wanted $499/month from me....!!! Complete money grab

Ultimate Modelling Products
Vereinigtes Königreich
Etwa eine stunde mit der App
4. Januar 2021

Cannot even pass through the set up process. It loops back to "Accept Terms and Conditions" even when these are accepted at the start. Continual loop. Accessing customer services looks difficult, and this is before we get going... First impressions are incredibly important, and honestly they're not good.

Tappers Gin
Vereinigtes Königreich
14 minuten mit der App