SC Loyalty Rewards Referrals , 159 avis
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Really good app, I like it and it's features.
We are on Version 1 and its clunky on how it checks out customers (it creates a completely separate order for anyone wanting to buy with loyalty points - very confusing for them and hard on our customer service to combine order to ship. Version 2 I understand works on coupon codes for checkout and much more flexible in what we can offer to use the points for (shipping or product or $ off etc). But the price tiers for V2 are $29.99 then jumps to $199.99 - in V1 we have a $59.99 option and a $99.99 option - the benefits of V2 do not warrant a $100 per month increase in the program. So we ask BOLD to offer the same tiers for V2 as they do for V1....until then we'll stick with the clunky ford..... by the way, KAISER is great! Just spend a long long live chat on a Saturday walking me through ways to clean up my old customers and their points. THANK YOU KAISER!!!
Hi there. My sincerest apologies for the issues you've been facing with Loyalty Points. I've reviewed your correspondence with our product expert, Sam, and it looks like we haven't quite been able to get a top-notch solution for you due to some limitations.
We know that Sam will continue to help you to the best of his abilities, however understand that our app may not be the best solution for your business.
We wish that we had a better solution, and are happy that Kaiser was able to assist you initially.
very disappointed with the app, after sales service is terrible. I wrote in to ask them one issue but they replied me with standard "solutions" which none of them is related to me question.
Love the app just wish I'd found it sooner. Great support too!
Worked well until I paused my store. After: client accounts were jacked and Bold won't help restore.
They have a truly excellent customer support team and the app is so simple and easy to understand.
cal,
anavo.co.uk
Great App ! I Will keep using it
MC Was incredibly helpful throughout setup and integration. The App itself is intuitive, comprehensive, and sleek. Two thumbs up!
This is super easy to set up and provide lots of options for however you would like to run your rewards program. I really wished they provided Templates for providing information to customers about my rewards program. It's a little complex with my theme and just need to put the finishing touches on it.
So far I am LOVING this app! This app fits my business PERFECTLY! The team behind it are very helpful too. Five Stars!!