SC Loyalty Rewards Referrals , 리뷰 160개
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Good, but has a fatal flaw, maybe 2.
What I love: Points are tracked basically automatically, which is awesome. Customers do mention the points and "play the game", which means that they are engaged and spend with us so that they can use their points. I like how easy it is to adjust points on the backend if I like.
What's meh: tiered points structures seem like a good idea, the implementation is unclear and how one would actually service different lists of customers without using an additional (paid) bold app is beyond me. A built in motivator like a banner would be awesome.
What's a long-term dealbreaker that needs fixed PDQ: POS integration is severely lacking. Sure, customers can earn points from POS transactions (if and only if their email is attached to the order BEFORE the transaction), BUT customers cannot use their points to make purchases at the POS. In order for them to redeem points in-store, they have to sign into our website, look up the item/price, and then purchase it from the site.
This adds at least a few minutes to the transaction and tons of frustration.
Please please please figure out POS integration!
I am very happy with Loyalty Points so far. My site is not live yet but it's close...much closer with Bold's expert help. My goal is to move away from a million discount codes but still treat my return customers like my biggest fans should be treated! I installed Loyalty Points along with Product Options, Product Bundles, and Recurring Orders. Needless to say, having technical assistance from Bold was great given my lack of tech savvy. MC was amazing at ensuring that all of these apps were installed and styled appropriately. The attention I received from MC, to ensure the apps were perfect, has been A++. Now I'm wondering if Order Manager and Return Manager are my next apps! :)
So far seems to be doing well team helped with set up need a longer period of use but as I said good so far proof will come with does it drive return sales to gain the loyalty points.
Still learning how this system works. I will say they are very quick to help if you have any issue. Thank you Bold
I think I was an early adopter of this app. I was just building my site at the time and had some early pains with it. But now that my site is stable, and the app is stable, I'm really happy with it.
Very important app for customer retention. www.bvsydney.com
so far it looks good still setting up my store and will revise my review as i get customers to use the app and i see new features launched. one feature i want is partial point redemption. for instance, use xx points for $xx off your order, rather than right now its all or nothing. i want to dive into the program and start setting up the tiers. i also read the app integrates with their other apps so ill look into that and if all seamless would be great. the app creates a separate individual order which is not a big deal. hopefully as i learn and use more i will bump up my review to 4 or 5 starts. want my first customer to redeem first to really test. however, you should note the app is already more promising then the other apps that use discount codes i like the set up of this more than the pop up box of the other apps.
Outstanding app just what I was looking for, very versatile. I think people take for granted that apps should blend into a site and be a part of it. Pop ups and floating boxes tend to looks like the site is patched together with other loyality apps out there. This one however does not. It's like all those major companies have and you can keep building on it to meet your needs. Love the app, as well as many others offered by Bold!!!!
If you want to see it in action check it out.
www.infinitetravelers.com
We use over half of all BOLD apps for our store and this app has allowed us to exceed our competitor loyalty programs. We are able to offer a loyalty program similar to that of Shoppers Optimum Points where we can offer 2X points days, bonus points and other options which have really helped us increase sales!
The only reason we give this 4 stars is due to the lack of Shopify POS integration at the moment. We were told they are working on it to be launched in the near future so we look forward to that day.
We love this app! We started using it as an option to give store credit to our customers, since Shopify has yet to include this feature. Keep up the good work Bold Apps!