SC Loyalty Rewards

Using the basic features of this app is enough to get our membership started, but would be great if customers could select their coupons at checkout instead of copying the code beforehand.
A big plus is that customer service is quick to respond!

we migrated to shopify 2.0 site, but the Bold Loyalty Points + Rewards widget didnt make it over. A little confusion, and a few days later, Deelen was able to get us up and running again. Thank you Deelen for your excellent work!

We have been using the Loyalty app for awhile now and have been able to increase our database markedly.

However, this has been accomplished through asking customers who visit our physical store on Waiheke Island if they want to earn points from their in-store purchases and explain that they will also receive our regular fortnightly newsletters that contain recipes, news items, specials and health tips.

Our online sales mostly come as a result of the specials we include in our newsletters. Our take-up isn't large but if we could increase the size of our database I feel we would increase the number of online orders.

We have been going long enough for some customers to start redeeming points and I'm glad that's happening. The system handles it well and is flexible enough for us to add points manually for Waiheke instore purchases.

I would like to get some help with promoting the Loyalty Program but I'm not sure how best to go about that.

We have been trying to increase the %age of online orders so that we don't have such a reliance on our physical store and have launched the Bold Subscriptions program but the uptake has been disappointing. I believe we should have publicised that better than we did.

On the whole I am impressed with the Loyalty app and have identified it as a key system for Azzuro.

I used the app to get help with Bold Loyalty app. Michelle was very helpful and got back to me quickly.

A few teething problems with the app working as set up, and then not. But all issues have been resolved and I like the app. I would like an automated email relating to the customer tiers, but other than this everything is now good.

So far seems to be doing well team helped with set up need a longer period of use but as I said good so far proof will come with does it drive return sales to gain the loyalty points.

I think I was an early adopter of this app. I was just building my site at the time and had some early pains with it. But now that my site is stable, and the app is stable, I'm really happy with it.

I had an issue with customers being able to redeem points and it did take a few days to resolve the issue due to delays in response to my emails but Michelle was very helpful and helped me through it in the end. I do think response time could be better improved.

We love this app! We started using it as an option to give store credit to our customers, since Shopify has yet to include this feature. Keep up the good work Bold Apps!

Really nice app to have and the support reacts really fast too. I have some issues with the liquid update and they helped me with it.
The only thing is that, there is some lags regarding this app during a designated time in the day. Not sure what is it, but my website will keep loading bold loyalty continuously with no success. It gets back to normal after 30mins or so.
However, just a minor setback of this wonderful app.