SC Loyalty Reward
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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bold loyalty fulfilled my needs to create loyalty points and allocate customer tiers to my store. We have met quite a few problem during the trial and Rony always assist to solve them at the soonest possible. Their customer support is at top notch and would definitely recommend to use.
Hi there. Thanks for sharing your experience! We're very happy to hear that our Loyalty Points app is fulfilling your store's needs, and sincerely apologize with the issues you ran into during your trial. Our support team is always ready to assist with any types of problems so please don't hesitate to reach out if you run into any other issues, or have any questions!
Awesome app! Very user friendly and walks you through the entire process. My customers will LOVE a points program that is easy to use and will save them money. Awesome job, Bold! Can't wait to check out your other apps!
Naman was a great help on chat today. Wanted to change the font colour on the minimized widget and Naman made it happen fast. Wish there was a simple way to do that myself - but help was smooth enough.
Great app for our rewards program. Jeff provides great customer service and quickly resolved my inquiry!
Jack of all Trades.Bold touches on a lot of different type of apps you would feel they would lack in a certain field. Definitely not the case! I was looking for the right loyalty program for sometime and then came this app and I'm not looking back. I switched themes and needed assistance on multiple occasions and their customer service was helpful every step of the way.thank you Bold!!!
My store will be open shortly, with loyalty points I got the main function of my site, that is, the accumulation of points, after several days of searching between the shopify store and google was always this name ... loyalty points by bold, I believed it was just a very publicized app, when I installed it I found out that it did all the functions I needed.
Allow customers to accumulate a virtual currency (the foundation of my store) to pay by paying with the virtual currency, plus sending e-mails fully customizable whenever the user interacts with the app ... all this at the amazing price of $ 0, or at least, the payment structure of this app I adore, as it asks to be paid only when it has generated customers, ie gains for the store and at that time pay 10 , $ 20 or $ 30 is no longer a problem, let's say that the opportunity for everyone to take advantage of his potential and ask for the right to be paid at the right time.
I LOVE Bold App Products!! This is by far the best loyalty program I have used! My customers are LOVING it, which makes it so worth every penny. They love racking up points so they can spend them in the super easy way that Bold has it setup!! No codes they have to keep track of or enter!! Never going back!
Cant speak highly enough of the customer service. Love the app but the theme i had was overriding the store front widget so it was not showing up. I reached out to chat support and MC took care of it immediately and answered all my questions and did it quickly and efficiently! Love this app and the customer service provided!
Be aware, we've been told by their support this app not being part of active development. We have an issue and no priority is given to solve this and with no temporary workaround : the app is generating a huge bunch of data inside your pages which makes them very big (3 MB+). We've seen also a huge performance drop in our website. In those conditions, I can't recommend choosing this app and stay far from it.
The app is also showing a translation capability but beware, it has not been fully implemented yet. Not timeframe given by customer service. This does not look very professional...
Also, when using with Shopify POS, we can't redeem fixed amount of points : we have not choice but to use the "Buy with Points" feature with a random amount of redeemed points, which is different from the the online widget on the web store. This is a design flaw, in our opinion.
Hi there. Thanks very much for your feedback; we appreciate it as we use it to evaluate how we're doing and what we need to change.
One of our specialists has advised me that about 95% of the app has this capability currently, and he has provided you with a script that would be able to help with some of the translations.
He's hoping you'll be able to respond to him at your earliest convenience so he can get things sorted for you.
As for the "buy with points" feature - you should be able to use different amounts of points! That's how our app was designed to work. I've made our expert aware of this, and if he's able to get on a call with you or hears from you via email, he can get a better understanding of this as well to figure things out for you.
I'm very sorry for any inconvenience this has caused you so far - that's certainly not the experience we wanted you to have with us.
Quick and excellent support! Easy to use app!