SC Loyalty Rewards
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Huge thanks to Dylan who solved my missing widget! Accidentally deleted some of the code, totally my fault but Bold had no issue in resolving this issue swiftly for me! Thanks again Dylan, Bold smashing it out the park again! I use a few Bold apps and have always found their customer service and support excellent! Thanks again... :-)
Hi there! Thank you so much for the kind words about our app and customer service team! We're so glad you're enjoying it, and that it's working well for your business.
Very sorry for the trouble you ran into with the display and scrolling on mobile! But we're really happy to see that Mona was able to get things sorted for you right away.
Thanks so much for recommending our apps; we really appreciate it. :-)
We wish you the best of luck with your store's launch!
Very easy setup. Naman was helpful in assisting with a testing question. We haven't deployed yet so I can't speak to that aspect of the program.
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Spoke with Priyanka to understand setting tier rewards for Membership app members based on tags applied to their profiles. Enormously helpful.
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Priyanka was a great help in showing me how to set up a staff account so customer service can handle Loyalty program questions. Thanks again!
Great installation support from BOLD. Easy to use interface and very flexible in setting up the points system. I see an increase in new sign ups. Customers love the shop n earn program. www.pontusfolio.com
Loyalty Points was our first introduction to Bold, and at this point we are up to about 8 apps in their suite because they do pretty much just what we need!
We use Loyalty Points for our fan club members and our volunteers and love being able to reward them both without all the manual intervention we used to need to do!
After adding quite a few apps to help with our holiday selling, we were having issues with points not being credited correctly, and MC to the rescue! We were back up and running with barely a blink.
The only feature we wish was available at the moment would be to allow customers to purchase multiple items for one shipment or to use points as a partial payment, but we just encourage our users to purchase gift cards to use and that works great for now!
Happy Holidays Bold Team!
Great app that our customers love!
It's a nice way to give back to regular customers and remind customers to keep coming back.
I needed to migrate from V1 to V2 quite quickly to meet the needs of a client - Nir, Nirav, MC, Samuel and Brandon were absolutely fantastic and communicative! Thank you so much!
Abhi sent me some information I was looking for through help and couldn't find. Super fast and super helpful. Thank you!
Thanks so much for the review! We're glad to hear you're loving our Loyalty Points app. :) We're really happy to hear that Rahul was able to answer all of your questions; don't hesitate to reach out if you have any more!
I love all the designs of your Fobskey product by the way! And how unique!
Love this app!
I started using the app a short time ago, so I don't have an opinion on it. However, I changed the theme and the customer service and support were both excellent. Shout-out to Mike and Rony, who quickly solved my issue and kept me well-informed throughout the process.
Thank you for the kind words about our customer support team! We strive to offer world-class service to all of our merchants, and we're glad to hear that Mike and Rony were able to help you out, and keep you well-informed during the process.
We look forward to hearing your feedback about Loyalty Points - please let us know if we can help with anything regarding the app.
We like the Bold Loyalty app .. it allows us to provide a reward program for our customers that is very easy to use for us and our customers.
The only negative thing is we upgraded from ver 1 to ver 2 .. this was a bit of a hassle. Ver 2 didnt have the same point reward options as ver 1. We were using $5=1 point ... ver 2 did not allow this option. So we had to adjust all our customer reward totals to reflect the options available for ver 2.