SC Loyalty Rewards Referrals , 161 条评论
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This app is really great!. It allow small shops like us to use the app specially if you do not have many clients or provide only services.
Very important app for customer retention. www.bvsydney.com
Wonder-full App. solved my problem thanks. Bold
Loyalty Points as been a great addition to our store, www.manemanagement.com. Our customers love the app even though they have no idea of the inner workings. It just works seamlessly with our store!
so far it looks good still setting up my store and will revise my review as i get customers to use the app and i see new features launched. one feature i want is partial point redemption. for instance, use xx points for $xx off your order, rather than right now its all or nothing. i want to dive into the program and start setting up the tiers. i also read the app integrates with their other apps so ill look into that and if all seamless would be great. the app creates a separate individual order which is not a big deal. hopefully as i learn and use more i will bump up my review to 4 or 5 starts. want my first customer to redeem first to really test. however, you should note the app is already more promising then the other apps that use discount codes i like the set up of this more than the pop up box of the other apps.
Love this app! Love the Bold support team, they have exceptional customer service.
Bold Customer Support is the best! By far! Jonnathan was super helpful today, configuring multiple Bold Apps with me!
Good, but has a fatal flaw, maybe 2.
What I love: Points are tracked basically automatically, which is awesome. Customers do mention the points and "play the game", which means that they are engaged and spend with us so that they can use their points. I like how easy it is to adjust points on the backend if I like.
What's meh: tiered points structures seem like a good idea, the implementation is unclear and how one would actually service different lists of customers without using an additional (paid) bold app is beyond me. A built in motivator like a banner would be awesome.
What's a long-term dealbreaker that needs fixed PDQ: POS integration is severely lacking. Sure, customers can earn points from POS transactions (if and only if their email is attached to the order BEFORE the transaction), BUT customers cannot use their points to make purchases at the POS. In order for them to redeem points in-store, they have to sign into our website, look up the item/price, and then purchase it from the site.
This adds at least a few minutes to the transaction and tons of frustration.
Please please please figure out POS integration!
Outstanding app just what I was looking for, very versatile. I think people take for granted that apps should blend into a site and be a part of it. Pop ups and floating boxes tend to looks like the site is patched together with other loyality apps out there. This one however does not. It's like all those major companies have and you can keep building on it to meet your needs. Love the app, as well as many others offered by Bold!!!!
If you want to see it in action check it out.
www.infinitetravelers.com
LOVE IT! Everything from Bold has been amazing and their customer support is fantastic! * Thank you, MC for your help!! * If there's app coding required, they have your back and install it for you. * Thank you, Brenda for the install! * Programs are designed really well and run perfectly. Thank you, Bold. You rock, once again!!