SC Loyalty Rewards

SC Loyalty Rewards

评论 (176)

整体评分
4.3
每个评分等级的数量
  • 69% 的评分是 5 星
  • 11% 的评分是 4 星
  • 5% 的评分是 3 星
  • 5% 的评分是 2 星
  • 10% 的评分是 1 星
2025年3月6日

March 2025 - I have reached out to the support team multiple times about how customers are not able to redeem their loyalty rewards in my shop. The first time I set up a meeting with someone, they canceled the meeting last minute. Second time I spent an ample time online discussing the issues and the support team basically said they dont know what is wrong. I was told they would follow up and ...

Neha Assar Artistry
美国
大约1年 人在使用应用
2024年5月28日

We have been overcharged by hundreds of dollars for several months and when we brought this to the attention of the developers, we were offered a partial discount for one month!
Recently, we discovered that this app has changed their pricing structure and significantly reduced their monthly fees (hundreds of dollars less) however, because we were already a customer and were paying the higher fees ...

Discovery Fabrics
加拿大
4年多 人在使用应用
2020年1月13日

I have my shopify stor for almost 2 years everything is set up andI have installed Loyaty points for quite some time.
I want to offer to my customer the option to paywith their points but I have to installed Cashier and reprogram the check out, payment, tax shipping ... So loyaty points cannot be working by itself. So I'm checking another app

Café Steel Pot
加拿大
大约4年 人在使用应用
2020年7月19日

The app is not loading anymore since about 1 week. Could you help me out please?
Much appreciated!

Farmed Today
荷兰
2年多 人在使用应用
2021年10月14日

App does not allow you to manage customer points effectively or even extract your own customer data - after being charged over $500 in one month because they had counted EVERY single customer EVER sent points (it is automatically sent to every customer and therefore counted) i asked to extract my data - almost 3 weeks later I still cannot access and they are not sending to me either - excuse ...

Uno Lusso
英国
2年多 人在使用应用
编辑时间:2022年6月22日

very disappointed with the app, after sales service is terrible. I wrote in to ask them one issue but they replied me with standard "solutions" which none of them is related to me question.

allaboutalicia
新加坡
2年多 人在使用应用
编辑时间:2020年5月25日

Be aware, we've been told by their support this app not being part of active development. We have an issue and no priority is given to solve this and with no temporary workaround : the app is generating a huge bunch of data inside your pages which makes them very big (3 MB+). We've seen also a huge performance drop in our website. In those conditions, I can't recommend choosing this app and stay ...

Boutique Lollipop
加拿大
1年多 人在使用应用
Shop Circle已回复 2019年11月5日

Hi there. Thanks very much for your feedback; we appreciate it as we use it to evaluate how we're doing and what we need to change.

One of our specialists has advised me that ...

2016年7月3日

Breezes over the fact that their app bypasses SHIPPING AND TAXES. Their workaround is to devalue your reward program points to make up for it. They act like it's no big deal when it is a huge defect. The minimal documentation mentions 6 months ago that it is in the works, but it still isn't available. In fact, bold can't even provide an estimate on when this will be available. They won't even ...

Rogue Hydro Llc
美国
6个月 人在使用应用
编辑时间:2018年10月19日

So updated review. Wow got a super helpful phone call to get this set up. Now as i'm in the UK that was cool. I will play with this over the weekend to see how it performs. Thank you guys for your help. Update !!!!! You would have to be a complete moron to use this. It will charge you for customers that are 3 years old that you cant remove from shopify. The preview widget will not load half the ...

Diva's Closet
英国
2个月 人在使用应用
2017年4月3日

Working this company cost me more time and money than I dare to think about.
It started when they missed the first two appointments to help me set it up. This should have been enough, but I didn't listen to my instincts.
1. 1 month in, the app still wasn't working.
2. It interfered with my site, affecting functionality. I had to wait 24hours to amend this.
3. When changes were made, it blocked my ...

Morse Toad
英国
26天 人在使用应用