評價 (164)

整體評分
4.3
各級評分數量
  • 69% 的評分為 5 顆星
  • 12% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 5% 的評分為 2 顆星
  • 10% 的評分為 1 顆星
2024年5月28日

We have been overcharged by hundreds of dollars for several months and when we brought this to the attention of the developers, we were offered a partial discount for one month!
Recently, we discovered that this app has changed their pricing structure and significantly reduced their monthly fees (hundreds of dollars less) however, because we were already a customer and were paying the higher fees, they continued to bill us and didn't bring to our awareness the changes. We were paying over $360/month and with their new pricing the cost was reduced to $39! They made the changes in February and have billed us over $1000 between then and now when we should have only been billed $156. When I discovered this, and brought it to their attention, I was simply told that they had made some changes and offered a credit of $167, less than half of one months subscription that we paid! We have been using this app for 4 years. It was very expensive but we initially used it because it was the only one that was compatible with another app that we had. This is a very basic loyalty app with limited functionality. Now that we have the ability to move to another loyalty program, we will switch. I feel like they have no loyalty to their customers, after over 4 years and many thousands of dollars, they wanted to continue to rip us off and not tell us that they had reduced the cost. Beware using this app, there are much better options available.

Discovery Fabrics
加拿大
使用應用程式 4年多
2024年4月26日

EXCELLENT service. Cannot recommend high enough.

Appeeling
加拿大
使用應用程式 接近6年
2024年3月20日

This app is amazing! Using for 4 months now. I was able to migrate my loyalty program from Lightspeed and everyone - thousands of customers - was able to keep their rewards AND continue to earn rewards at the same rate with just a change of terminology - instead of cash back it is now points - but the value is the same (because I set it to the value I desired.).
Recently we had a challenge with it where it stopped loading on shopify POS. The customers were still able to earn points but we could not apply them to a sale in person. The Team at SC Loyalty got right on it and emailed me regularly through the process until it was resolved. So grateful they were so responsive and that my customers are once again satisfied.
Thank you Shop Circle Loyalty!

Sacred Crystals
美國
使用應用程式 3個月
2024年5月30日

I have been able to turn my idea of a perfect loyalty program into reality with this product. Only now I'm able to reward my most loyal customers and show appreciation for trusting my brand.

SIVA
波士尼亞與赫塞哥維納
使用應用程式 大約1個月
2024年6月5日

Haris helped me resolve my issue very quickly :) :)

ZUKi Pet
南非
使用應用程式 接近5年
2024年3月29日

A few teething problems with the app working as set up, and then not. But all issues have been resolved and I like the app. I would like an automated email relating to the customer tiers, but other than this everything is now good.

Rainbow Nation
英國
使用應用程式 4個月
2024年5月22日

This app is outstanding! It's very user friendly once you get the hang of it, and you can customize so much to really match your brand.

Customer service is top notch...especially Tarik!!! He deserves a raise! =)

MelyLu Sensory Play
美國
使用應用程式 6天
2024年3月24日

Features interessanti, possibilità di traduzione dell'app e delle notifiche solo con piano a pagamento. Una volta installata e fatto l'abbonamento pro scopro un problema con il widget vetrina per la versione mobile.
Scrivo all'assistenza per capire quale fosse il problema, mi viene detto che devono indagare più a fondo per capire il problema e che si faranno sentire loro una volta risolto.
A distanza di 3 settimane nessuna novità, ho scritto nuovamente all'assistenza e mi è stato detto che stanno ancora indagando... sconsiglio

Candle Bloom
義大利
使用應用程式 大約1個月
2024年4月29日

Amazing App, it does exactly what we need. Customers are happy with the ease of collecting and using their points. Customer service is also on point as well. this is the best Loyalty app I've used for Shopify.

3D Print Monkey
英國
使用應用程式 大約21小時
2024年3月24日

Nitesh, vastasi nopeasti ja auttoi ystävällisesti.

Ihanathiukset.fi
芬蘭
使用應用程式 7年多