Overall rating
4.3
Counts per rating level
  • 68% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy-to-use interface, flexible points system, and effective referral program. It integrates well with Shopify, offers customization to align with brand aesthetics, and provides valuable analytics for refining marketing strategies. The customer service is noted for its quick response and professionalism. The pricing, including 50 free active accounts, is beneficial for startups. Merchants report increased sign-ups and sales after using the app, which also works with other subscription-based apps.

June 9, 2018

I loved the idea of this app in that a customer could buy anything in the store with the right amount of points not just some pre-assigned product or coupon. I liked the look of it too. I installed the code myself using the easy instructions but ran into some problems that I didn't understand. I'm not sure if I was making myself clear but after the first go round with support they escalated it to a higher level support so they could explain my settings it to me better and how to fix them. 5/5. They were patient and professional with my questions.

Income Guys
United States
8 months using the app
April 17, 2020

Naman helped me out quickly. its one thing when people say let me look into this for you, and another when they know what you are talking about and help you quickly. lol thanks again Naman

BLACK REBEL BEARD CO
United States
7 months using the app
March 12, 2017

Great app with a good amount of customizability. Really helps that the charge only applies from 51 or more customers. MC is particularly helpful and does her best to get the issues fixed within her means. Their customer service standards really show what they place first in the business - customers, not profits

Munchiessingapore
Singapore
7 months using the app
January 29, 2018

Our business works in the pet industry, with loyalty points we provide our customers the option to convert their earned points into a cash donation that we donate to local animal shelters and charities. We feel this has grown great awareness from family and friends so far, and after launch we expect positive feedback.

3rd app with Bold, customer service is fast, convenient, and knowledgeable. No complaints here.

Fetch Stay
Canada
7 months using the app
September 6, 2016

Loving this app so far! Works well, easy to use and support has been quick with any questions I've had. I recommend this app for anyone looking at loyalty programs for their store. Thanks from TPS.Online !

Yourprinterparts Com
United States
7 months using the app
May 25, 2017

I have been looking high and low for an app like the Loyalty points. As an artist who painted custom portraits, most of my clients are referrals. Being able to reward my customers with a show of appreciation like loyalty points is a great way to show how much I appreciate their referrals.

Portraits By Nc
United States
7 months using the app
January 3, 2018

We've been using bold loyalty points and our customer's love it! I believe it's helped set us apart from our competitors and definitely increased our sales. Paul from customer support was a great help when we had some technical questions! Highly recommend this app

Primo Plastic Pellets
United States
6 months using the app
October 26, 2017

The_Cavy_Closet is community based. A lot of Guinea Pig owners are saving money to buy new fleece blankets and sharing about it on IG already so Loyality points is the perfect rewards system for my customers to earn "Cavy Carrots" by sharing, commenting and making purchases. I'm still making changes because it can get really specific, so having manual options is a really helpful way to increase value.

There was a woman in a Shopify webinar who said Quantity Breaks is the secret sauce so that brought me to Bold and The Cavy Community around the world will benefit from both apps.

Mc, Thanks for being so cool on the phone and answering all of my questions. Here's the page I've come up with so far. It's lightly based on some of the examples you provided ... https://thecavycloset.com/pages/program-details

I talked to MC on the phone and she answered questions I didn't really know I had. Then she followed up with some examples of rewards pages in an email so I spent the day online shopping and thinking of creating my own points systems called Carrots.

Carrots are cool too because they expire so that adds a little urgency. I have been really inspired like this for a little while now. Thank you.

The Cavy Closet
United States
6 months using the app
March 1, 2018

I had a few issues regarding installation and usage of the app. I was on big hurry to get this issues fixed and Shubhneet from Bold was extremely helpful and very fast to fix my problems and answer my questions. Great Service!

Brxtended
Chile
5 months using the app
August 10, 2016

Love how easy this is to use and how much more business it brings in! Check us out at www.ycddiscounts.com!!

Your Connection Destination
United States
5 months using the app