Overall rating
4.3
Counts per rating level
  • 78% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
April 16, 2019

Love the Spur IT support team, they have exceptional customer service.
Love this app! Great addition to our store

Boba's Rings
Russia
20 days using the app
April 16, 2019

Great app and fantastic customer service. Would definitely recommend to anybody wanting to increase revenue.

Petata Action
Ukraine
19 days using the app
SpurIT replied May 27, 2019

Thanks for the review! We're glad to hear our support specialists were able to provide you with the amazing service that we're proud of. Please let us know if you have any other questions!

Edited December 14, 2018

Why wasn't I contacted? You changed to a paid system and just blocked my site and customers without telling us? We gave you loads of ideas for future development and in return, that's what you do? No one there could pick up a phone or send an email or jump on live chat on our website?

That's how you treat your first generation of customers its disgusting.

Meechs
United Kingdom
8 months using the app
February 5, 2019

Love the app just wish I'd found it sooner. Great support too!
Love the app just wish I'd found it sooner. Great support too!

tavriya-buh
Spain
19 days using the app
May 16, 2019

I have tried many Loyalty apps but all are super pricy and not functioning well ,but I can confidently recommend this app for any Shopify owner. The app has a reasonable price and it looks neat and smooth, and I did have some issues with my theme, I simply turned to the support team of the app and they did offered me a great help right away.
So I am giving this 5 stars for the app and for the team working behind this amazing app.
Best of luck !

ADAE Dental Online Store
China
19 days using the app
SpurIT replied May 27, 2019

We are most grateful that you took time out of your busy schedule to leave us a review. Please feel free to get back to us if you need further assistance, we are here to help you any time.

February 27, 2018

Okay my store isn't actually live yet but damn, this app was super simple to install, looks great and if it works (tests look great) then it's a must have!

The Lost Book Shop
United Kingdom
16 days using the app
November 21, 2018

I like this app. It works great! This app really helps to increase our sales and get customers loyalty

Sciara
Italy
15 days using the app
May 31, 2018

5 star for now.. but i can't promise I will keep it up 5 stars in future..

I lost faith using this company with there other apps which was advertised free and then one day we had to pay money for it.. although previously it said 100% free lifetime.. but they will give you a cheap plan thats not worth free..

tons of customization and i like this app

Espace Coffee
United States
14 days using the app
Edited December 30, 2018

HORRIBLE app! Steer Clear! My customers not only didn't get their sign up points, but their balances kept showing $0 even after multiple purchases. What a disaster! I have since uninstalled the app.

Dog Collar Fancy
United States
6 months using the app
Edited July 3, 2018

This is an excellent app. I installed it and it has worked very well. The support is a little delayed but the situations are solved.

Estrato8
Colombia
10 months using the app