I've been wildly impressed by the onboarding and support offered by the Loyalty Lion crew. In addition to fantastic initial onboarding (filled with checklists, links to resources and examples, etc), their follow up calls months later are so helpful. In almost every Loyalty Lion call I have had, the agent has come prepared with slides filled with recommendations specifically for our company and customers based on what they see when looking at our account. Ellie and Daniel are fantastic!
Thank you so much for your kind words about LoyaltyLion and our team! We are so happy to hear that you are loving the Support we provide 😀. I will pass your comments on to Ellie, Daniel and the rest of the team💫
Two Leaves and a Bud
The Loyalty Lion app has a great deal to offer, however, I do need help from customer support quite frequently to make adjustments to our account. I have been primarily working with 2 amazing Customer Support Reps, Amber and Hannah. They have been able to answer all my questions and they are detailed and thorough with their responses.
Thank you so much for your review! We are so glad our Customer Support team have given you great assistance you need to achieve your goals🌟 I will be sure to pass on your lovely words to Amber, Hannah and the rest of LoyaltyLion team 🦁.
FATCO Skincare Products
Been using LoyaltyLion for 3 years now and I love it! Their customer service is always top-notch! Great App!
Thanks so much for your lovely review! 💜 We're so happy to hear such positive feedback about our Customer Service. Here's to another fantastic 3 years of loyalty 😊
It's very easy to use, you can have a loyalty program ready to launch in minutes. I didn't like that you can't customize it a lot, and you need HTML knowledge to build your automatic emails.
Thank you for taking the time to leave us your feedback - I'll be sure to take this back to our team ✨ I'm glad to hear you found the program set up so easy 😊
Peace of Cloth
I have been using this app for quite sometime. My customers find it pretty easy to use and obtain their vouchers. The support team is very quick and friendly. There are so many great features on this app that it's really worth getting into!
Hi Peace of Cloth team, thanks so much for your review! We're really glad your customers are enjoying the program and that you're enjoying all of our features 💜
Fantastic app! Super smooth implementation. Wonderful team at every turn. Thank you very much for all your help.
Thank you for your lovely review! We've really enjoyed working with you so far and look forward to seeing your loyalty program grow in 2021 ✨
Great customer service and a great add-on to our store! Referral and rewards are a really good retention tool for us!
Thank you so much for leaving us a review, your feedback is so important to us😊. We look forward to working with you further in 2021!
Loyalty Lion will appoint a designated representative to follow your case and always respond quickly. And the features are comprehensive. Highly recommended!
Thank you for your lovely feedback and support! We're looking forward to seeing your loyalty program grow 😊
Loyalty lion has been a great add-on to our website. Providing more conversions and loyal customers. Highly recommend to add to your store.
Hi Ranger Ink team,
Thanks so much for your review ✨We're so happy to be contributing towards your customer retention and look forward to maintaining this for the future!
The Only Keto Wines Co
I like that this app has a free version and then you can add options that you actually need. It still runs pretty steep in the end but we are currently deciding on all the options we are going to start with, so we'll see how we go. However, a widget wasn't showing up on the Streamline (shopify) theme but I contacted the support (Sophie was very helpful) and they fixed it straight away. So currently have no problems with it. Will update when we actually start using it with customers.
Thank you for taking the time to leave us a review! Really happy to hear you're enjoying the app so far and that you're using our add-ons to explore which LoyaltyLion features work best for you 😊I'll be sure to pass your positive words on to Sophie!