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Great onboarding experience and integration with Shopify! We would love to see more customization in the future, but overall we're happy with this platform.
Thanks for taking the time to leave us a review. We'll be sure to forward your feedback on to our team, regarding adding more customization to the platform in the future. If there is anything further we can help you with, please don't hesitate to reach out!
Love it! Customer services is spot on. Helped me merge my loyalty points from 1 loyalty scheme to another. Always available on email if needed but easy to use.
Thanks so much for taking the time to leaving us a review. We're so pleased to hear that you've found the program easy to use and helpful when needed. We're always happy to help if there is anything else we can help you with.
Loyalty Lion is very user friendly and has helped increase our retention. My only complaint would we that we cannot schedule campaigns.
Thanks for taking the time to leave a review. It's great to understand some of your pain points here regarding scheduling campaigns, and we'll be happy to work through this with you, if this would be suitable for you, and you can reach out to us via support@loyaltylion.com. We are so pleased to hear that using LoyaltyLion is helping you increase your customer retention. If there is anything further we can help you with, please do let us know!
Let me start by saying Freya, our onboarding manager, is absolutely incredible to work with! She always goes above and beyond to make sure you're taken care of. The program itself has great features and is easy to understand and customize. Anytime I've needed anything or had a question, I was always met with kindness, professionalism and a solution. Again, thank you Freya, along with the team at Loyalty Lion, for an awesome experience. I look forward to working with them in the future and I would highly recommend them to anyone wanting to start a loyalty program!! 10 stars!!
Thanks for taking the time to leave us a review. We're so pleased to hear that you've had such a wonderful experience with Freya - we'll be sure to pass this feedback on to her. It's fabulous to hear that the program's features and its ease of use has been helpful for you. We're also so pleased that our team's kindness and support with answering questions has been greatly received, we're sure they will be pleased to hear this too! We look forward to supporting you throughout your loyalty journey with us!
Very happy with the support from Libby. It’s a powerful loyalty platform that is allowing us to offer our customers a greatly enhanced experience. If you use Shopify and Klaviyo, Loyalty Lion is your loyalty tool for your customers.
Thanks for taking the time to leave us a review. We're so pleased to hear that Libby has been able to offer you great support during your time with us - we'll be sure to pass on this feedback to her. It's great for us to understand how LoyaltyLion is adding to your customer experience, and how it sits well with the other integrations you are working with. We're very happy to continue to help with anything else you may need!
User friendly and easy to integrate
Thanks for leaving us a review, and we're so pleased to hear that you have found the platform easy to use and integrate. Please feel free to reach out if there is anything further we can help you with.
Highly recommend the service, excellent speed performance and professional support team
Thanks for taking the time to leave us a review. It's fantastic to hear that our support team have been able to help you in a timely manner - we'll be sure to pass on your feedback to them!
Great customer service! Our rep Libby and the rest of the loyalty lion team offers frequent communication and a really in depth onboarding process. They have always been great in answering questions and communicating with our web dev team while prepping for launch!
Thanks for taking the time to leave us a review. We'll be sure to forward on your feedback to Libby and the team - it's great to hear they have been a great support for you. It's great to hear that the communication between you and the team was helpful and made the launch preparations straightforward for you. We're always happy to help with anything else you may need on your loyalty journey with us.
Very happy with the onboarding process with Frya and also assistance from the support team (Sathiya) post launch!
Thanks for taking the time to leave us a review. We're so pleased that Freya & Sathiya have been helpful and supportive for you and the onboarding process was smooth. We'll be happy to help with anything further you may need.
Freya, our onboarding manager, is a total rockstar! The program is super easy to use and customize. Plus, the support team is always there to help. Thanks, Freya!
Thanks for taking the time to leave us a review. We're really pleased to hear that you have found the program easy to use and customize to your own design. We'll be sure to pass on your feedback to Freya & the Support team - it's great to hear that many members of our team have been able to support you!