Anmeldelser (623)

Samlet bedømmelse
4,6
Antal pr. bedømmelsesniveau
  • 80 % af bedømmelserne er på 5 stjerner
  • 10 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 3 % af bedømmelserne er på 2 stjerner
  • 6 % af bedømmelserne er på 1 stjerner
9. december 2020

Loyalty Lion will appoint a designated representative to follow your case and always respond quickly. And the features are comprehensive. Highly recommended!

The Korner
SAR Hongkong
2 måneder bruger appen
LoyaltyLion svarede 14. december 2020

Thank you for your lovely feedback and support! We're looking forward to seeing your loyalty program grow 😊

26. maj 2023

Jonathan was very helpful in getting us up and running and ensuring a smooth transition from our previous loyalty app. We were missing the ability to use gift cards as a reward. This feature was available from our previous app due to a limitation from Shopify that was recently lifted. He pushed to get that feature implemented for us and it will be live for us next week!

One thing I wish they would improve is the email editor. It could use a bit of a refresh as the default emails look really dated and the editor is really basic. Most of the emails can be sent via Klaviyo but it looks like the referral email can't. However, you can customize it to your heart's content if you know HTML/CSS.

L'ovedbaby
USA
2 måneder bruger appen
LoyaltyLion svarede 1. juni 2023

Amazing news! Thank you so much for your review - we will pass this on to Jonathan directly!

We will take the feedback around email editor on board and forward directly to our product team for review!

11. juni 2018

Very expensive and all the better features are more. That being said it is worth the money. It is a great program and offers a lot of features that make it worth the cost.

I do wish the in cart additions and a bit more customization was available but I do enjoy the customer service and it makes the program valuable.

Oh Hello Stationery Co
USA
Mere end 3 år bruger appen
21. april 2019

Exciting app, i will step by step to buy a lot of items. Thank so much for a free app, i will introduce my friends

KNBeau
Vietnam
2 måneder bruger appen
23. maj 2019

Had their app install and so far loving it. Their customers support is good too. I pay attention to an app developer customer service than their products itself. I love the fact that they let you select other functions that you want for $5 to $10 without forcing anyone to upgrade to the $159 plan. I have installed over 5 loyalty reward app before uninstalling them and selected with loyaltylion program.

I honestly don't mind paying those extras dollars to get the features I want to add to my program. How much you pay is up to you,otherwise you can just use it for free. Good work to the loyaltylion teams. Keep making awesome apps.

Ethel Adams
Indien
2 måneder bruger appen
LoyaltyLion svarede 28. maj 2019

Hi Ethel Adams,

Thanks for the great review! We're glad to hear you are enjoying LoyaltyLion and the flexibility around the different features we offer :)

12. november 2021

Amazing customer service team to help you through your requests and issues. Overall a good app, just wish that the app could have more automated features and a better experience over the POS system.

Velo Velo Singapore
Singapore
Mere end 3 år bruger appen
28. august 2018

Simple and easy to setup! That was awesome! I hope my customers love it. Thank you so much!

Resume Diva Company
USA
2 måneder bruger appen
25. juli 2023

Have been trying to remove app from my store for days now and cancel my subscription. There’s no way to remove the app yourself with out the developer contacting you first . I’ve left several message with the app that I want to cancel my subscription and remove the app from my store but I’m being ignored . This app is very expensive over $400 a month and impossible to remove once installed . Shopify support is no help on this issue either . Please cancel my subscription and remove the app from my store .

Blink outside the box
USA
Cirka 4 år bruger appen
LoyaltyLion svarede 27. juli 2023

Thank you for your review! one of our Key Account Managers will be in touch to assist you with this shortly! As per previous communication - as you are billed via Shopify, this will need to be cancelled with them.

Our team will assist you in resolving this! We apologise for any inconvenience experienced.

17. november 2023

Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.

WANDRD Gear
USA
2 måneder bruger appen
LoyaltyLion svarede 20. november 2023

Thank you for your review, we are happy to hear you had a smooth onboarding experience and that Freya has supported you setting up your program successfully!

2. marts 2021

When Is signed up they said someone will help me install, none of that happened, and the chat is also not very helpful :-( The app itself very good but the support not very!

OrchidRepublic
USA
Næsten 4 år bruger appen
LoyaltyLion svarede 3. marts 2021

Thank you for taking the time to leave us a review. We are sorry to read this, a member of our Support team has been in touch over email so please check your inbox as we'd love to resolve this