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Sathiya has been such a great help for Discount 70! We've been able to effortlessly import customers from our other platform when switching to Shopify. The directions are clear on how the rewards system works, and the customer service has been impeccable! Sometimes it's a bit of a wait - just on weekends/getting back to business days, but once Monday hits, our questions are answered with clarity and efficency.
Thank you for the kind feedback and for sharing your experience.
I’m really glad to hear the migration to Shopify went smoothly and that the customer imports and rewards setup were clear and easy to follow. We also really appreciate your understanding around response times over weekends. As you noted, we operate on business days, and we always aim to come back with clear, efficient answers as soon as the team is back online.
We’re here whenever you need help as you continue to grow your program.
We’ve been using LoyaltyLion for our loyalty program for about a year. We've received incredible support from Hannah. She has been responsive, knowledgeable, and genuinely committed to helping us optimize our program for our customers.Whether it was troubleshooting, walking us through new features, or offering strategic recommendations
Highly recommend!
Thank you for sharing this feedback. We’re really pleased to hear that LoyaltyLion has been supporting your loyalty programme so well over the past year.
It’s great to know that Hannah’s responsiveness, product knowledge, and strategic guidance have helped you optimise your programme and get more value for your customers. We’ll be sure to pass this on to her. Thanks again for the recommendation, and we look forward to continuing to support you as your programme evolves.
We work extremely closely with Hannah Parker and she's incredibly helpful and supportive of our business goals. We have really ambitious loyalty growth objectives this financial year and having her on our account gives me great assurance that we will confidently be able to build and execute our plans.
Thank you for taking the time to leave such thoughtful feedback.
It’s fantastic to hear how closely you’ve been able to work with Hannah and that her support has aligned so well with your goals. We know how important it is to have someone who truly understands your objectives, especially when aiming for significant loyalty growth, and we're thrilled she’s been able to give you that confidence.
We really appreciate your partnership and look forward to helping you bring those plans to life over the coming year.
Team is very helpful and the software has been a great addition to our business. It takes 3-6 months to set up and we saw great results after 6-12 months. BUT its been well worth it
Thank you for sharing your experience. It’s great to hear that the platform has become such a valuable part of your business and that the long-term results have paid off. We always aim to set clear expectations around setup and early performance, so it’s wonderful to see the impact you’re seeing after the 6–12 month mark.
We're here to support you as you continue to grow your program.
We just migrated from Yotpo to Loyalty Lion and I must say we love it. Loyalty Lion is so easy and self explanatory, it has so many good features and integration possibilities. We especially love the POS integration! It works perfectly. Thank you Team LL for the continues help!
Thank you so much for the great review. We’re delighted to hear that your migration to LoyaltyLion has been such a positive experience and that you’re enjoying how intuitive the platform is.
It’s especially great to hear that the POS integration is working smoothly for you and adding value to your setup. We’re always here if you need any support as you continue to grow your programme.
Great help with setting everything up, you get a dedicated onboarding manager that helps from the start to the moment you go live. Afterwards, the account manager and customer service are quick and helpful as well.
Everything is set-up to a basic level and you have the freedom to edit this to your own personal wishes with your own team.
It does take a little while to start returning your investment, but if you have the ability to stomach the first couple of months, the results in terms of order frequency, AOV and CLV are incredible!
Thank you for the lovely review!
We’re delighted to hear that the onboarding process and ongoing support have helped you get set up with confidence. It’s great to know the platform’s flexibility has allowed you to tailor your programme to fit your brand perfectly.
We’re excited to continue supporting you as your programme grows!
LoyaltyLion has been really solid for building customer loyalty and repeat purchases. The setup is flexible enough to match different business needs, and it integrates well with Shopify and our other tools.
What stands out most is the support the team is responsive and actually helpful when you need guidance or want to optimize your program. It’s been easy to manage day to day, and we’ve seen clear engagement from customers using points and rewards.
If you’re looking for a reliable loyalty platform that scales and doesn’t feel overly complicated, LoyaltyLion is a strong choice.
Thank you for your positive review. It’s great to hear that LoyaltyLion has been a solid foundation for driving repeat purchases and customer engagement, and that the flexibility and integrations have worked well for your setup.
We’re especially glad the team’s support has stood out and that managing the program day to day feels straightforward. Seeing customers actively engage with points and rewards is exactly what we aim for. We appreciate the recommendation and look forward to continuing to support you as your loyalty strategy scales.
Sathiya - was amazing, she handeled my questions quickly and efficiently! Always happy with Loyalty Lion. The Loyalty Lion app is the best option available on Shopify and allows us to manage our customers points and give them extra perks. Top notch program! - Christa@porterlyons.com
Thank you so much for your wonderful review, Christa! We're delighted to hear that you’re happy with both the LoyaltyLion platform and the support you’ve received. Sathiya will be thrilled to know their help made such a positive impact. We really appreciate your kind words and see your program continue to grow!
Loyalty Lion has been incredible, both on the technical aspects of the platform and their customer service team. Shoutout to Sathiya for their continued support and eagerness to help us solve any technical problems. We really appreciate the entire team, they are always on hand to support.
Thank you so much for your lovely review! We're thrilled to hear that you’ve had such a positive experience with both the platform and our support team. Sathiya will be so pleased to know their help has made a real difference. We really appreciate your kind words and continued partnership!
It was really straightforward setting everything up, the only delays were on our end. Any issues were sorted quickly, communication was great. Thank you to our Onboarding Manager Sammy and the team for their continued patience, we're already seeing some positive results.
Thank you for your kind feedback!
We’re thrilled to hear that your setup went smoothly and that Sammy and the team could support you along the way. It’s great to know that communication and issue resolution met your expectations, and we’re excited that you’re already seeing positive results from your programme.
We look forward to continuing to support you as your loyalty programme grows!