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Have a problem with LoyaltyLion after changing our theme, but the problem is solved in real quick fashion within a day, thanks a lot.
Support from Lottie and Cecillia are superb! Swift and fully understand what customer means. Live chat support help out lots faster.
Migrating and set up everything just took me an hour from start to launch!
Interface was easy to use and understand, analysis dashboard is pack with information
Our community are very happy with the program. It's easy to use. Also good upgrade options Great service from Aisha an extra bonus! .
Thanks so much for your feedback! It makes our day hearing about how much our customers love LoyaltyLion and the great service they’ve received from our team. We have passed on your review to our team and look forward to continuing working with you.
We have been using this app for years with little to no issues. Any issues or questions have been addressed by the developer quickly. We use this to generate points and offer rewards to our repeat customers.
Thank you so much for leaving us this wonderful review. We are looking forward to continue working with you in 2021!😀
I've been using LoyaltyLion for about two years now for two different organization. It's a really great and easy to use platform. It's so user friendly, which really helps when there's training cross-functionally! It's also a great platform if you're running an international rewards program, as you can easily toggle between each country you're managing. I've been able to set up an entire new loyalty rewards program as well as revamp one for a different brand through this! Their CSMs are also incredibly responsive. Our rep especially, Hannah Cook, has been absolutely amazing at helping us through a really intense relaunch of our program, putting absolute care and thoughtfulness into the relaunch as if it were her own brand. She has been an amazing extension of our team!
Thank you for your positive review, we are thrilled to hear you have been enjoying LoyaltyLion for two years now and are terribly proud to hear that Hannah has gone above and beyond for the relaunch of your loyalty program!
Hannah has been an incredible help, taking the time to understand our brand and requirements to optimising our loyalty scheme.
Thank you for taking the time to leave us a 5* review, we're all thrilled to hear that Hannah has provided you with nothing but a stellar service!
So far this app works great for us. I am happy to see that the developers finally decided to offer it for free. They also have "cafeteria" style option where you can build from the free plan and choose ways for your customers to earn points that suit your business. That's a big plus for us! Being able to embed the app into a page and edit css is also a plus.
The team are so great with support and have helped me answer all questions quickly and helped resolve issues fast. I love the benefits of using the program. So many of my customers keep returning because of the loyalty program! Thank youuuu!
"So many of my customers keep returning because of the loyalty program!" That is what we like to hear! Thank you for sharing your success. 🎉
Customer support was excellent! Sathiya managed to resolve our issue very fast. I appreciate the quick responses and patience. Thanks again for your help!
Thank you for your review! We will pass this onto Sathiya to directly
We rebranded and changed our domain and Amber helped me seamlessly transfer our old loyalty point program to our new domain --something which I thought would be much more difficult and time consuming. So grateful for that easy switch because our customers love this program!
We are so pleased to hear that your customers are loving LoyaltyLion 🦁 Thank you so much for leaving us a 5 star review 💫