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Great addition to our business in helping us retain customers and grow LTV! The Loyalty Lion team is great to work with and the app integrates seamlessly with our website. Thanks for being a great partner!
Thank you for your review! We are looking forward to working with you more closely!
the perfect way to give your store an edge over competitors, with great onboarding support and awesome features!
This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!
We're using this app and it has worked well so far and seems like good value. I am particularly happy with the support I have received when encountering issues.
Thank you for leaving us a 5⭐️review! We really appreciate you taking the time to leave this feedback, it means a lot to us.
Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward.
Would be nice if we could import mass point additions to customer through csv, but support will do it for you.
Great team, quick & easy support. Our CSM, Hannah, has been an absolute delight to work with. We love how open the team is to working with us to create unique solutions to fit our needs. Any issues are quickly and efficiently resolved. Highly recommend.
Thank you so much for your great review! We will pass your feedback directly to Hannah. Please let us know if we can assist in any other way!
Great add on, great customer service from the support staff, really happy and it is boosting our customer retention well.
I would like to see tighter integration of social referral buttons on the product pages (out of the box) but i am pretty sure I will be able to work out how to do this using their API when i get a chance.
Good stuff though keep up the good work loyalty lion
Very expensive app which does not do justice to the spend. It shows you how much the member spend, but it does not say anything about the costs you are putting in, so you really do not know if it paying off unless you do the detailed calculation yourself.
AND; worse of all -it is impossible to cancel! I try to cancel, get a error message on the page in the app several times, contact the support, they say somebody will help you and then you hear nothing more. And the next payment is due. Very little trustworthy, I would even call it a scam. Stay away!
Thank you for taking the time to provide feedback. I understand one of our Account Managers is working with your team directly to resolve the issues and support you moving forward. Please let us know if we can support in any other way.
This app is great so far and the Loyalty Lion team is very helpful. All our questions have been answered promptly and every issue is solved right away. Their customer service is excellent, Laurence and everyone else has been so helpful. We would definitely recommend this loyalty app to any Shopify business looking for this type of service.
Hi Earthwise Beauty,
Thanks so much for your review. It is great to hear about your experience with our customer service team and I'll forward your kind words onto them.
Thanks again,
Caitlin
The support staff is incredibly helpful! They genuinely care about your store. Loyalty Lion helped increase our customer value overall. Very easy to use.
Thank you for taking the time to leave us a lovely review😀