LoyaltyLion Rewards & Referral

So far we're really liking this app! It has been a huge positive for our long time customers. I gave it 4 stars for the fact that I wish there were more features such as: Rewards for product reviews and Rewards for social media likes/follows. All in all, I gave it 4 stars and this will be a staple in our ecommerce business model for years to come.

We tested a bunch of loyalty apps and this one was the best by far. They all operate somewhat similarly, converting points to discount codes, but Loyalty Lion is great because it displays the customer's points right from the widget. Kasia and her team were super responsive during the trial period to get us up and running and answer every question we had. Highly recommended.

I like that the widget is not too overbearing on the site and looks good. Lots of options too and very fast support responses! :)

During the sales process we were contacted on an almost weekly basis to get us to sign up. Since signing up, we've received pretty limited levels of support since the onboarding process was complete. When trying to schedule time for a quick call to walk through things, we get avoided and passed on to other people.

Be prepared to figure this all out on your own if you do go ahead with it. We're left pretty disappointed, especially given the cost and will look for alternatives before investing too much more in this.

Jonathan has been helpful getting us up and running so far.

Looking forward to seeing what loyalty brings!

We test drove several (really good) loyalty apps for our Shopify store, and hands down Loyalty Lion IS THE BEST ONE for us. We love it and highly recommend it.

Great app to use for those companies wanting to increase customer return rate! Email integration with Klaviyo is a bit tricky and more documentation around this would be great..

Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!

Loyalty Lion integrates neatly into Shopify, offers endless ways of personalization and it also properly integrates with Recharge Payments. Plus the dedicated onboarding experience by a gentleman called Jonny was second to none.

Lack of customer support. Super slow response time on live chat. Tried to get a hold of someone to help us get set up for a few weeks now. Few calls of mine scheduled on their calendars were cancelled on their end. We just want to cancel and still haven't gotten a hold of anyone. Horrible, just horrible. Yotpo has the same features at half the price. Can't wait to be done with loyaltylion app. Hopefully this negative review gets them to get in contact with me to help with cancellation.