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First and foremost, I have to say, their customer service is simple AMAZING, they respond to emails super quick and provide guidance when needed.
The program is good for us because the customization is brilliant – you can use all your store colours and it integrates beautifully! With the other apps that I tried, they stuck out, (wish I’d found this sooner and not wasted time) and it wasn’t a good customer experience. The set up process is super simple and takes no time at all!
The customers do keep coming back – now I’m just excited to see what new things are going to come soon!
5 starts - definitely recommend LoyaltyLion!
Customers started using our loyalty program immediately. Also, the LotaltyLion support team has been very responsive. Great App. Thanks LoyaltyLion!!!
We've had Loyalty Lion for a couple of years now. We recently started working with a new account manager called Vicky Vitkay who has helped us understand current performance and has also gone through key recommendations to optimise. Super helpful and always happy to help. We're looking forward to optimising our accounts.
Thanks for taking the time to leave us a review. We're so pleased to hear that Vicky has been able to help you understand your performance, and add optimisations to your program. We're always happy to help and support you with anything further you may need.
Great app, we use it for our four stores to drive loyalty. It has great integrations with Klaviyo and flexibility for offering your customers loyalty programs to increase LTV
Thanks so much for taking the time to leave us a review. We're so pleased to hear that LoyaltyLion is helping your stores drive Loyalty and the flexibility we offer with our integrations, such as Klaviyo, work well for you. We're looking forward to supporting you and your stores in the future!
We love LoyaltyLion, it's bloody brill and onboarding has been a dream thanks to the lovely Freya!
She advised us of best practises with the points setup, the reasoning for doing so and helped adjust & accommodate for our specific business needs.
Overall 10/10 big points happy time!
Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had such a positive experience with LoyaltyLion, and that Freya has been instrumental in making the onboarding process smooth and tailored to your business needs. It’s great to know her guidance on best practices has been helpful in setting up your points system. If there’s anything more we can do to support you, please don’t hesitate to reach out.
LoyaltyLion is a first class operation and offers amazing customer support! Tiger Underwear wanted to go beyond the standard LoyaltyLion footer and add some customization in the header as well that required some HTML knowledge. We felt it was important for our customers to "Log In" and I wanted the loyalty points to be in RED so the top header would be more noticeable. Well Kerri was more than willing to help us achieve the look until we were completely satisfied. Every question or concern we had was answered the same day. Personally, I love this app and our customers have responded positively to it. LoyaltyLion gets an A+ in every measure possible!
Great loyalty app! Everything works smoothly and easy to install.
Especially their price plan is based on sales volume and this is what I was looking for.
Other loyalty app is based on the number of customers and many customers just list their name even without making account. So I reached over 1000 customers without enough sales volume. For other app, I have to pay $59 with 2000 customers which can be reached quickly.
I heard they are working on to add 'reward for product reviews' function. That's most of apps doesn't support.
Duraan was very helpful in resolving our issue so that we could test the integration of LoyaltyLion app in the new Shopify Checkout.
Thanks so much for taking time to leave us a review. It's great to hear that Duraan was able to offer you great help and support, which then allowed you to further test LoyaltyLion on your checkout.
We're always happy to help if there is anything else you may need!
It's a really great app. My costumer really love to use it and it brings me a lot of reccurent sale. Also, I had a few adjustments to make and Duraan was a great help. Thank you so much Duraan and the LL team!
Hi Milie Bijoux,
Thanks for your review! It is great to hear that your customers are loving the program 😊
I'm loving the ease of an integrated points program!