Reseñas (624)
Refinar
-
Por calificación
We worked with the Loyalty Lion team to launch our rewards program. we have been working with them for a year now and I am very happy with their support, education, and guidance. Jason and Luana have been a massive help to us. We had to navigate through our store's complicated systems to find a solution that made sense for our business. They were able to support us after hours when we launched due to our time difference and were very responsive to any issues or last-minute questions we had. I also wanted to mention they have an abundance of content for our design team to work with which helped massively.
Thank you for your feedback! We are thrilled to hear you are happy with the continuous support and guidance you have received from both Jason and Luana, whilst also finding our available content useful!
Duraan was very helpful and quickly answers my questions about the changes in the tiers. Excellent merchant support.
Thank you for your positive feedback, we are delighted to hear you were happy with the support you received. We take pride in the service we provide to all our customers and our fantastic customer support team is always here to answer any other questions you might have!
We're currently implementing Loyalty Lion and we're having an amazing experience -especially because of Jonathan's great service during our onboarding process. He's extremely friendly and patient - and super serviceminded. It's a pleasure working with him and Loyalty Lion and we're super exited to finally launch our loyalty programme in the nearest future.
A big thanks to Jonathan!
Thank you for your feedback, we are pleased to hear that you had such a positive onboarding experience and that Jonathan's help and guidance throughout the process has met your expectations!
Integrating our website with Loyalty Lion was an absolute breeze; Charlie and his team were really on the ball with our needs and expectations. The concept itself is a perfect tool for us, rewarding our loyal fans and encouraging customer engagement.
The support team at Loyalty Lion is fantastic! Kerri and her team have gone over and above to implement all our requests, and it's much appreciated. The application itself is very good, and provides excellent customisation options in terms of styling, rewards, and redemption rules. Five stars.
Have been using it for almost 2 months and still using it. What i like about this app is the layout is very neat and it is user-friendly for both seller and consumers. Great features and there's always improvements. Besides that, the staff is always very helpful and open to feedback for new enhancement. Furthermore, they do have plans (without limiting the features) which cater for small businesses. Thumbs up!
Anusha and her team have been prompt and responsive to any questions we have. They are proactive in reaching out to set meetings with us to ensure we are getting the best use of the features.
Thank you for taking the time to leave us a 5* review. We are thrilled to hear that you are pleased with our service and support!
First and foremost, I have to say, their customer service is simple AMAZING, they respond to emails super quick and provide guidance when needed.
The program is good for us because the customization is brilliant – you can use all your store colours and it integrates beautifully! With the other apps that I tried, they stuck out, (wish I’d found this sooner and not wasted time) and it wasn’t a good customer experience. The set up process is super simple and takes no time at all!
The customers do keep coming back – now I’m just excited to see what new things are going to come soon!
5 starts - definitely recommend LoyaltyLion!
Everyone at Loyalty Lion has been amazing to work with from launch to maintenance. Hannah has been a great strategic partner assisting us in finding creative, tactical ways to leverage the program to meet our company goals. Our customers love the ease with which they can turn their regular purchases into valued savings and our e-commerce sales metrics are steadily improving as a result of the platform.
Thank you for your 5* review. We are thrilled to hear you're enjoying our service, whilst your customers love using your loyalty program and your results are steadily improving!
Customers started using our loyalty program immediately. Also, the LotaltyLion support team has been very responsive. Great App. Thanks LoyaltyLion!!!