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We have been using this for over a year and can't tell you how much our customers love it - it is really giving us the edge over all of our competitors - the best shopify App we have downloaded ever and we have downloaded a few!
We researched all the loyalty apps and after hearing great things about Loyalty Lion from other brands we decided to try it. The responsiveness of the Loyalty Lion Team is amazing. They really get to know your brand and provide meaningful help. The resources they provide are incredible and offer insight into all aspects of running an ecom business. Highly recommended.
Many thanks for the review! We're very happy that you chose LoyaltyLion and it is great to hear that you're enjoying the resources too.
I really appreciate that the Loyalty Lion team did a follow-up consultation with us on our loyalty program and suggested how to improve it further. We've made some changes and hopefully this will give us more signups and better ROI!
Very professional, quick, responsive staff. Asked a question my customer had and they responded within a short period of time and covered the question thoroughly. Laurence was very professional and efficient as well! Very pleased.
Thanks for the review! It is great to hear about your experience with our customer success team. 😊
So far, Sam and Ellie have been super helpful with process of re-launching our loyalty program. We aren't quite there yet, but their knowledge and superb level of communication have made it easy and enjoyable. They also share excitement and enthusiasm for our project which is always a plus.
We can't wait to fully launch to see the reaction of our members and hopefully, increased metrics!
Just wanted to let you know how much your review means to us here. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we look forward to getting your relaunch fully up and running! Have an amazing day!
Great app if you want a loyalty program, very helpful team- been using them for a long time. Would highly recommend checking them out if you are looking for a loyalty program, I would not recommend a better company. Lots of useful features and automation
Thank you for your review and kind words, we are thrilled to hear you're enjoying LoyaltyLion!
Great customer service and ongoing account management. They actually reach out to YOU about about how to maximize your program. I found their pricing very clear. They have also been responsive to suggestions. Very client-focused!
Great app, works as advertised. Increased customer loyalty and reduced churn rate. Support is fantastic.
We love this app! Easy to set up. Easy to use. The design looks great and we can already see that our customers are earning rewards which means they will come back and spend with us. New features have already been added so this is a forward thinking app that will keep on improving to help us increase business. Every Shopify store should have this app!
Very good app. Easy to set up, works fine also with APIs. It is a bit pricy but if you promote your program actively, it will pay off over a couple of month. To switch on the email notifications is a must, otherwise people forget about their points! Customer support is fast, accurate and competent. Highly recommend!!