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Great to work with! Any questions I have, Duraan is there to go the extra mile! Very happy with the consistent service throughout the year we have had Loyalty Lion on our website. Thank you.
Thanks for taking the time to leave us a review. It's wonderful to hear that Durran has been helpful and is always willing to go the extra mile - we'll be sure to pass on this feedback to him! We're also so pleased to hear that our team have been able to provide consistent service this year - we're sure they'll be so happy to hear this!
The program works great and works just as described. It has tons of options to give your customers exactly what they want to redeem rewards and boost engagement.
Special Shout out to our onboarding specialist Reya, she rocks! Always willing to help and make sure things turn out the way we wanted. I am very fortunate to have worked with her on this project. I would recommend Loyalty Lion to anyone looking for a solid and robust rewards platform.
-Ty
Art of Skincare
Thanks for taking time to leave us a review. We're so pleased to hear that there have been so many options that allow you to give your customers options to redeem their rewards, which helps boost your engagement. It's also great to hear that Reya has been so helpful for you, and we will be sure to pass this on to her! We're always here to help you with anything you need for your program!
Loyalty Lion is very user friendly and has helped increase our retention. My only complaint would we that we cannot schedule campaigns.
Thanks for taking the time to leave a review. It's great to understand some of your pain points here regarding scheduling campaigns, and we'll be happy to work through this with you, if this would be suitable for you, and you can reach out to us via support@loyaltylion.com. We are so pleased to hear that using LoyaltyLion is helping you increase your customer retention. If there is anything further we can help you with, please do let us know!
Very happy with the support from Libby. It’s a powerful loyalty platform that is allowing us to offer our customers a greatly enhanced experience. If you use Shopify and Klaviyo, Loyalty Lion is your loyalty tool for your customers.
Thanks for taking the time to leave us a review. We're so pleased to hear that Libby has been able to offer you great support during your time with us - we'll be sure to pass on this feedback to her. It's great for us to understand how LoyaltyLion is adding to your customer experience, and how it sits well with the other integrations you are working with. We're very happy to continue to help with anything else you may need!
Love it! Customer services is spot on. Helped me merge my loyalty points from 1 loyalty scheme to another. Always available on email if needed but easy to use.
Thanks so much for taking the time to leaving us a review. We're so pleased to hear that you've found the program easy to use and helpful when needed. We're always happy to help if there is anything else we can help you with.
Highly recommend the service, excellent speed performance and professional support team
Thanks for taking the time to leave us a review. It's fantastic to hear that our support team have been able to help you in a timely manner - we'll be sure to pass on your feedback to them!
Great customer service! Our rep Libby and the rest of the loyalty lion team offers frequent communication and a really in depth onboarding process. They have always been great in answering questions and communicating with our web dev team while prepping for launch!
Thanks for taking the time to leave us a review. We'll be sure to forward on your feedback to Libby and the team - it's great to hear they have been a great support for you. It's great to hear that the communication between you and the team was helpful and made the launch preparations straightforward for you. We're always happy to help with anything else you may need on your loyalty journey with us.
After assessing many Loyalty vendors, we signed with Loyalty Lion. Their out-of-the-box Loyalty features and native integrations made them stand out above the rest. This was coupled with their advanced reporting capabilities and dashboard native to their portal.
The sales and the customer success/onboarding teams are great. They are very accommodating and helpful.
Their Loyalty portal was very intuitive, user-friendly and easy to learn.
Overall great partners!
Thanks so much for leaving us a review. It's great to hear that LoyaltyLion was your first choice as your Loyalty platform. Having great features, that our customers are looking for, is really important to us, and it's great to hear that they meet your expectations. It's also fabulous to hear that our team have been helpful and supportive so far, and we hope to continue to help in the future. Wishing you success with your program!
Great review platform and excellent support to go with it! We've seen great results and insightful tips calling out areas where we could improve which is above and beyond as far as I'm concerned seeing that LL doesn't make extra revenue on them. Highly recommend.
Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you've found LoyaltyLion valuable and that the insights provided have been beneficial to your business. Please feel free to reach out if there's anything more we can do to assist you.
User friendly and easy to integrate
Thanks for leaving us a review, and we're so pleased to hear that you have found the platform easy to use and integrate. Please feel free to reach out if there is anything further we can help you with.