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Great service and improving by the second. Personalized attention from top to bottom and they actually pay attention when you need assistance. I strongly recommend LoyaltyLion over all other services.
Awesome App!! Will help me retain customers and acquire new ones by referrals, and it's also easy to setup with the step by step instructions.
if you're on edge between the royalty apps. Will suggest you to go with LL specially for their awesome customer support :) Very responsive. Thanks a lot.
This is amazing feedback, thank so much for your lovely review 😀 I will be sure to pass on your kind words back to the team!
It has been a flawless experience! Very happy to be working with Hannah Yaffe on our site, she has been so resourceful and attentive to ensure all things are running smoothly. On top of that, she has gone above and beyond to propose ways to improve our current program and educate on us on all the features of loyalty lion.
Thank you for your 5* review, we are delighted to hear you are happy with our program and the support you've received from Hannah!
We were previously using a different rewards app, but LoyaltyLion offers a few features that we needed in order to make the most of our rewards program - such as a special hidden tier that could be based on customer tags for our B2B account users. They also provide better analytics and insights than other programs we looked at. The sales and onboarding process were lovely - the teammates we dealt with have all been an absolute delight. Prompt, friendly, helpful, and not at all annoying or overly salesy. They were able to answer all my questions and help guide us to making better decisions about our new & improved program that I'm very grateful for. When I have needed continued customer service support, they have been prompt and thorough which I have come to discover is quite rare. All in all, I'm so pleased that we are getting the level of service I would expect from the price tag, which in my opinion has been well worth it thus far! Kudos to the LL team.
Our CSM, Hannah has been great to work with. Really understands the objectives for our business and is able to provide assistance with strategising for the program. Great communication with fast response time. Highly Recommend.
Thank You so much for your review! We will pass this onto Hannah directly, please let us know if we can help in any other way!
These guys are constantly evolving this app for the better. It has an amazing new design and some great new features. The long term benefits of this app to store owners is huge!
Great App and would highly recommend!
Like the app. wish I had more time to get to figure out some of the features, but I do like the app.
Thank you for leaving us a review! 💜 We are really happy to hear you're enjoying the app and we're excited to see your loyalty program's success. Our lovely support team are always on hand to talk through any features you'd like to explore 😊
Best loyalty program we've found. But what's most impressive is the team and their dedication to ensuring you build the program that suits your brand best.
Thank you so much for your kind words about LoyaltyLion and our team, I'll make sure to pass this feedback onto them🦁