Calificación general
4,6
Recuentos por nivel de calificación
  • El 80% de las calificaciones son de 5 estrellas
  • El 10% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
5 de marzo de 2019

In principal it seems like a great App however to get features that are truly beneficial it'll cost you upwards of $400 a month. You can add small 'plug-in' apps but they are clunky and don't work easily. And then when you uninstall the App cause its costing a fortune and doesn't deliver - they keep billing you and the only way to undo it is by email - which never gets answered.

So, do yourself a favour and just avoid this app. Unless you have a MASSIVE budget. In which case I am sure your IT guys will develop a bespoke one anyway?

Country Pursuits & Capture Boutique
Reino Unido
4 meses usando la aplicación
LoyaltyLion respondió 9 de abril de 2019

Hi there, sorry to hear that you weren't happy with our pricing. We offer a number of plans to cater to all budgets. Some features, however, must remain exclusive to higher paying plans as they require technical work. I have noted your comments concerning our plugins so that we can look into adjusting these to make them more user friendly.

If you'd like to chat more about your payment problem please email us on support@loyaltylion.com and we can schedule a call to sort this out.

20 de octubre de 2020

I highly recommend! We met with a lot of different loyalty vendors before choosing Loyalty Lion. Loyalty Lion offered exactly what we needed; an easily customizable embedded loyalty page [we didn't want the 'pop-up' widget experience but also didn't have a dev resource, so we needed easy], the option of a widget and most importantly a dedicated account manager. Loyalty programs are TONS of work, especially when you're part of a small brand/ team, so having someone dedicated to helping grow & optimize your program is really what set them apart for us. The onboarding was straight forward and simple. Sophie [our AM] is so sweet and helped us not only decide on how to best structure our tiers, point system & rewards but also helped to resolve all technical & coding issues [these were a me problem more than a them problem haha]. Overall, they are more expensive than others, but I think the level of service, integrations & ease of everything along with the customizable embed on page [without a developer!] make it worth the investment for us.

Surratt Beauty
Estados Unidos
4 meses usando la aplicación
LoyaltyLion respondió 28 de octubre de 2020

Wow! This is feedback that we love to hear 😀Thank you so much for your kind words and taking the time to write this review, it means a lot to us ⭐️. I have fed back your comments to Sophie and the rest of the team at LoyaltyLion.

14 de octubre de 2021

The Loyalty Lion team was excellent in their on boarding process and performance has been wonderful so far. Nothing but good things to say about the team and the platform

Rastelli's
Estados Unidos
4 meses usando la aplicación
LoyaltyLion respondió 16 de octubre de 2021

Thanks so much for your wonderful review, it is much appreciated! We are so glad that you're enjoying the program and communications with the team.

21 de agosto de 2019

The support is there if you need they have been helpful so far.Great way to keep your customers engaged.

ToyMami
Estados Unidos
4 meses usando la aplicación
21 de marzo de 2019

Its easy to install and good to use. Helps me to keep track of everything and also reward loyalty points to recurring customers

VILL OKSE
India
4 meses usando la aplicación
24 de febrero de 2022

Loving LL and we're just starting to scratch the surface of its capabilities. We own and operated kids' playspaces and use LL as a substitute for class packs, i.e. accumulate points for a free class instead of bulk purchasing, and we use it for membership rewards and referrals. Support is fantastic too.

Union Square Play
Estados Unidos
4 meses usando la aplicación
2 de febrero de 2023

Luana was a perfect success manager, and I could not have asked for better service. She responded to every email and call in a timely manner. She took the time to sit down and review everything with me and shared great email examples to consider in the future. When onboarding, the different time zones for support made things tricky once deadlines were getting close, but I'm very satisfied with the program's outcome.

Joanna Czech
Estados Unidos
4 meses usando la aplicación
LoyaltyLion respondió 5 de febrero de 2023

Thank you so much for choosing to work with our team, we’re thrilled that you enjoyed the experience! Our team is dedicated to providing a high level of service and we’re happy to hear that we were able to do so for you. Sorry to hear that the Onboarding was a bit tricky due to time zone differences and we really appreciate that bit of feedback! This is something we are actively working to improve!

If you have any other feedback please don't hesitate to reach out to us at support@loyaltylion.com

23 de septiembre de 2016

Kerri Ford was super helpful and very quick to reply!!
Thank you so much!

Style Reform 2
Estados Unidos
4 meses usando la aplicación
4 de agosto de 2023

I would definitely recommend Loyalty Lion to Shopify store owners. Our onboarding consultant Jonathan was outstanding during the whole process. The Loyalty Lion team was truly a strategic partner in helping us craft and establish our loyalty program. We tailored the rewards page significantly, so we were thankful that they provide wonderful documentation for customizing the rewards portal. Happy customer!

Natural Dog Company
Estados Unidos
2 meses usando la aplicación
LoyaltyLion respondió 17 de octubre de 2023

Thank you for taking the time to share your experience. We are thrilled to hear that you had a positive onboarding experience and that Jonathan has provided you with all the help needed to set up your loyalty program!

2 de diciembre de 2018

EASY TO USE!!!

Very easy to use and set up. I did it in less than 6 minutes. I cant wait to see how it works out with my customers. I will keep you posted if its a keeper, but so far so good.

crystal beads shop
Estados Unidos
4 meses usando la aplicación