Reseñas (639)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 10% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
Fecha de modificación: 19 de septiembre de 2018

I wanted to love this app but it didn’t work well for us in the long run. We used it for one year. What I loved about it was the customer engagement and buy-in. Customers LOVED getting points for purchases. What I didn't love was partially a limitation of Shopify -- you may only use one discount per cart -- and that meant our customers couldn't combine discounts. Apparently that's not a problem if you're on a Shopify PLUS plan, which we are not. I have seen great strides made during the last year improving the app and making it easier to use and faster to use. If we were a larger company I think we'd be lifelong users of this app.

No Tox Life
Estados Unidos
Alrededor de 1 año usando la aplicación
2 de octubre de 2018

We just added this program to our account and are excited to see the benefits.
It was simple to understand and install. So far we recommend this Loyalty program.

naturescuresforyou
Estados Unidos
12 meses usando la aplicación
20 de septiembre de 2022

We still use the basic service. This app leaves alot to be desired though, even paying for all the features.

Thred Therapy Boutique
Estados Unidos
Más de 1 año usando la aplicación
LoyaltyLion respondió 12 de octubre de 2022

Hi Lisa, thank you for your feedback! We would love to learn more about what you feel is missing as we are continually working to improve our product and would love to help you get the most out of it! We've located your details and we're getting in touch now to solve any issues you may have.

25 de septiembre de 2016

Very easy to use and customize! Love the premium features but its only free for 14days. Hopefully, Loyalty Lion can release more features for the free users to help us scale up our business! I wouldn't mind paying for premium if I could achieve 400 orders and up monthly :D

Organic Weewear
Singapur
11 meses usando la aplicación
9 de febrero de 2023

Absolutely amazing quick service and love all the features, especially the trial which lets you see if you are able to make more with customers

MissionGrip
Canadá
19 días usando la aplicación
LoyaltyLion respondió 10 de febrero de 2023

Thank you, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please don't hesitate to reach back out to our support team!

24 de agosto de 2017

The Best loyalty program app in shopify app store....
The app is easy to implement & has lot of features, which increase the sales

Zest Pics
India
19 días usando la aplicación
25 de junio de 2023

Scam! not recommended at all, I requested to cancel the subscription, and they charged me $499 after that. I will send a complaint to Shopify about that

Olife Mena
Egipto
Alrededor de 1 año usando la aplicación
LoyaltyLion respondió 28 de junio de 2023

Thank you for taking the time to provide feedback. I believe the $499 payment deducted was due as part of a contractual payment balance, although you have requested to cancel, the previous payment was outstanding and due.

I can see that you are working directly with one of our senior leaders to resolve any outstanding issues and assist in your cancellation from our service.

20 de mayo de 2022

Cannot recommend, just pick another one. To my knowledge there is nothing other loyalty programs cannot do, that LL can. No leeway for negotiating a yearly contract at all. Very painful process.
Onboarding support is not ideal. During the sales process you are being told things are easily implemented, that basically everything is possible, you just need to customize it. Very low developer support needed for that. Turns out that's not true and it's much harder than you were being made believe. When you want to get out of your contract Account Manager starts playing dumb (even though they are not), not letting you out of your contract even though you are fully eligible. First had to cc the CEO.

Just-Legends.com
Alemania
Alrededor de 1 año usando la aplicación
LoyaltyLion respondió 1 de agosto de 2022

Thank you for sharing your insights with us. It’s hard for us to hear that you had a negative experience, as we always do our best to provide our customers with the best support possible. Unfortunately, there was some miscommunication on our part. We are working to fix it so that an incident like this never happens again.

I apologize for any inconvenience this has caused you and sincerely appreciate you taking the time to offer helpful suggestions. We've located your details and we're getting in touch now to solve any issues you may have.

23 de enero de 2023

Special thanks to Jonathan McCarthy and the rest of the Loyalty Lion team for helping us with our onboarding and getting us ready to launch quickly! We had all of our questions answered and feel great about our new program! Cant wait to start rewarding our loyal customers.

TePe USA
Estados Unidos
18 días usando la aplicación
LoyaltyLion respondió 24 de enero de 2023

We're so happy to hear that our team provided you with excellent service. We will make sure that they receive your feedback. I’m sure it will make their day! We are excited to help you being able to provide loyalty to all of your customers!

16 de octubre de 2016

This app has been easy to set up and customize for my specific purposes. A great way for new small businesses to increase customer loyalty!

Wigs Grace
Estados Unidos
18 días usando la aplicación