Reseñas (629)

Calificación general
4,7
Recuentos por nivel de calificación
  • El 81% de las calificaciones son de 5 estrellas
  • El 10% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 6% de las calificaciones son de 1 estrellas
17 de noviembre de 2015

Great service and improving by the second. Personalized attention from top to bottom and they actually pay attention when you need assistance. I strongly recommend LoyaltyLion over all other services.

Idealstores
Estados Unidos
Casi 2 años usando la aplicación
2 de julio de 2014

These guys are constantly evolving this app for the better. It has an amazing new design and some great new features. The long term benefits of this app to store owners is huge!

OneWiseMac
Reino Unido
Casi 2 años usando la aplicación
26 de agosto de 2014

This app has been fantastic so far, you really need to grab it while it is being promised for $19.95 a month forever for shopify customers.

Their customer service replies are superb and I am more than willing to wait anxiously for the facebook functionality and other features.

There is a little question mark? at the bottom left of the app where you can contact support - it lets you vote on ideas to come - very clean and fun interface

This page here http://feedback.loyaltylion.com/forums/217155-feature-requests also shows the requested features and their progress.

I highly recommend these guys.

Low Carb Canada
Canadá
Casi 2 años usando la aplicación
22 de mayo de 2024

We moved from another loyalty program to Loyalty Lion and had a great experience with the migration. Our onboarding manager Sammy helped us throughout the process and that made the journey so much easier. So far the app is working well, no particular issues. I particularly enjoy their analytics dashboard that helps us understand the impact of the program on our DTC business. Having used 2 loyalty apps before I find Loyalty Lion to be the most robust and comprehensive out of all 3. We're finally happy with the app we use and don't need to migrate again.

Patchology
Estados Unidos
Más de 3 años usando la aplicación
LoyaltyLion respondió 28 de mayo de 2024

Thanks so much for leaving a review. It's great to hear that Sammy has made your transition to LoyaltyLion smooth and stress-free. It's great to hear that you're enjoying our dashboards, and how they have made understanding your program's data, easier for your team. We look forward to continuing to support you on your Loyalty journey!

25 de junio de 2024

Amazing experience! Loyalty Lion met our expectations. At the beginning, we were skeptical, especially because there are so many similar competitors on the market. But they are the leaders in their industry for a reason, and when they said that they like to "exceed our promises," they were speaking the truth. Together with Jason, our representative from Loyalty Lion, we managed to launch our program smoothly within a few weeks and have a fully functional program for our customers. Also, whenever we had issues or questions, the response rate was so fast, and they always found a solution for us. Having this from the mouth of a user who has worked with dozens of apps on Shopify, I need to say that nowadays it's hard to find this type of quality. So I strongly recommend it.

Gleefull Supplements
Canadá
Alrededor de 2 meses usando la aplicación
LoyaltyLion respondió 3 de julio de 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that we were able to meet your expectations at the start of your loyalty journey, and we hope to continue to exceed them! It's so great to hear that Jason was able to smoothly launch your program, in line with your timeline. We're looking forward to seeing your program's progress and are always available to help with anything you may need.

29 de mayo de 2024

I've been using this app for loyalty services, and I highly recommend it. It provides excellent support and assistance in setting up the system, along with creative ideas to keep improving our loyalty program. The only drawback is that we can't schedule rules to automatically enable offers and promote events. Other than that, it's a fantastic tool for enhancing customer loyalty.

Lolë Canada
Canadá
Alrededor de 2 años usando la aplicación
LoyaltyLion respondió 10 de junio de 2024

Thanks so much for your review. We're so pleased to hear that you received great support and assistance setting up the program. Thanks also for sharing the feedback regarding the ability to automatically enable offer and promotions - we'll be sure to pass that on to our team. We're always happy to help if there is anything further you need!

29 de octubre de 2014

We highly recommend LoyaltyLion! It's very easy to use, powerful and works perfect. The design is neat, clean and easy to adjust. Our customers love it and so do we. Keep up the good work. Totally worth 5 stars! Thank you.

Applepiepieces
Países Bajos
Más de 1 año usando la aplicación
21 de junio de 2024

Onboarding with Jonny was great, he offered a lot of insight that helped us kick off a successful program and really customize the little things in a useful way. We are still early in the program but we have been impressed with the initial results.

Darn Tough
Estados Unidos
2 meses usando la aplicación
LoyaltyLion respondió 3 de julio de 2024

Thanks so much for taking the time to leave us a review. We're so pleased to hear that Jonny has been able to offer great insight and help to kick off your program. We hope that you continue to have a great experience with us, and we're happy to help at any time!

6 de junio de 2024

We just started using them in November and so far, so good. There was a lot to learn from the get-go and we are continuing to learn how to best use the app to its fullest capabilities, but I must say if there's one thing that they do really well it is customer service. Sathiya is the rep that I have mostly interacted with, and she is quick to respond and always gives a detailed and thorough explanation.

Dr. Green Life
Estados Unidos
10 meses usando la aplicación
LoyaltyLion respondió 10 de junio de 2024

Thanks so much for taking the time to leave us a review. It's great to hear that you are continuing learning the program from after the onboarding stage, and want to use it to the best of its abilities. We're also so pleased to hear that you are pleased with LoyaltyLion's customer support, and in particular Saithiya's help. We'll be sure to let him know that his support has been invaluable to you, and his detailed and quick responses are helpful.

29 de mayo de 2024

I am very happy with both the product and the service. I sent a help question and received a prompt reply from Anusha. Her explanation was clear and to the point. She has been very helpful with our queries. Thank you.

Fashion Eyewear
Reino Unido
Más de 1 año usando la aplicación
LoyaltyLion respondió 10 de junio de 2024

Thanks for taking the time to leave us a review. It's great to hear that you received clear and focused help from Anusha, and we'll be sure to pass on this feedback to her. Our support team are also happy to help you, alongside Anusha's focused help, and you can reach out to them at any time!