Avis (639)

Note globale
4,7
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
16 octobre 2020

The app is pretty easy to use. The account manager and customer support teams were super helpful during our loyalty program launch!

Plum Goodness
Inde
Plus de 6 ans d’utilisation de l’application
LoyaltyLion a répondu 28 octobre 2020

We are so pleased that you are enjoying our platform and the support that you are receiving from your account manager and our team 💫We really appreciate your feedback!

31 juillet 2017

Great app, does the trick well. The only downside is the pricing of extra features. That is way to expensive.

Topkidsfashion
Pays-Bas
Plus de 6 ans d’utilisation de l’application
1 octobre 2021

I use this app to generate repeat orders and to give my customers something back. Staff have always been helpful and supportive and go the extra mile when I have ever needed help. It's nice to find a company that gives help so freely even when you are not on the most highly paid plans. I dont find the app as easy to use as it could be but it does work. I would improve areas of HTML so that non tech people could create emails and templates that work. i would enable emails to customers within LL that were freely created too. But all in all this is a good app and I have now been using it for three years.

Winternational.co.uk
Royaume-Uni
Environ 6 ans d’utilisation de l’application
30 juin 2023

Loyalty Lion have been exactly what we needed to help scale our business and engage our loyal customers. Our CSM, Ellie, has been an absolute delight to work with. Any issues are quickly and efficiently resolved. Highly recommend.

Astrid & Miyu
Royaume-Uni
Plus de 5 ans d’utilisation de l’application
LoyaltyLion a répondu 13 juillet 2023

Thank you for your review - We will pass your great feedback onto Ellie directly!

3 janvier 2017

Easy to use, easy for customers, works very reliable and offers a lot of features. Although the new pricing model is a bit of a pain, specially if you have multiple shops.

lauraslittleboutique.com

Llb Usa
États-Unis
Environ 4 ans d’utilisation de l’application
3 août 2023

Our loyalty app for the past 2-3 years, I believe. They are pretty decent. Got probably the most integrations with other tools. There could be more upgrades to their dashboard as it looks the same since day one. Definitely not the cheapest solution.

Namita is very helpful suggesting improvements to the program, the points/rewards structure. Definitely appreciate that.

Conscious Items
États-Unis
Presque 4 ans d’utilisation de l’application
LoyaltyLion a répondu 17 octobre 2023

Thank you for your review and your ongoing support of the program. We hope that your experience of LoyaltyLion will only improve in the future as we are actively working on a new and improved dashboard currently, and we look forward to rolling it out to customers in the future.

20 mai 2020

Great! little app that we have now been using for couple of years. Love the ability to reward customers for shopping with us. Tangible rewards that can be tracked for every $1 spent rather than resorting to lucky draws that do not reward customers evenly

Thanks
Sam
ilovetunics.com

I Love Tunics
Australie
Plus de 3 ans d’utilisation de l’application
LoyaltyLion a répondu 11 juin 2020

Thanks for the review! It is great to hear that you're enjoying rewarding your most loyal customers. 💫

11 juin 2018

Very expensive and all the better features are more. That being said it is worth the money. It is a great program and offers a lot of features that make it worth the cost.

I do wish the in cart additions and a bit more customization was available but I do enjoy the customer service and it makes the program valuable.

Oh Hello Stationery Co
États-Unis
Plus de 3 ans d’utilisation de l’application
12 novembre 2021

Amazing customer service team to help you through your requests and issues. Overall a good app, just wish that the app could have more automated features and a better experience over the POS system.

Velo Velo Singapore
Singapour
Plus de 3 ans d’utilisation de l’application
10 septembre 2016

Great add on, great customer service from the support staff, really happy and it is boosting our customer retention well.

I would like to see tighter integration of social referral buttons on the product pages (out of the box) but i am pretty sure I will be able to work out how to do this using their API when i get a chance.

Good stuff though keep up the good work loyalty lion

Mauds Fabric Finds
Royaume-Uni
Environ 3 ans d’utilisation de l’application