Avis (617)
Affiner
-
Par note
I think a loyalty programme is REALLY something important to reward your customers. I really like this app and the customer service is awesome. The suport is really great and responding time is always very fast!
Thanks for your review. We really appreciate your support. 😊
Great program so far! We had a few issues trying to customize our rewards page, but everyone on the Loyalty Lion team was helpful and responsive, especially Sammy. I'm excited to see the value this rewards program will bring to our store.
Thank you for your review! We will pass this feedback onto Sammy - We can’t wait to see great value this provides to your business too!
Have been using it for almost 2 months and still using it. What i like about this app is the layout is very neat and it is user-friendly for both seller and consumers. Great features and there's always improvements. Besides that, the staff is always very helpful and open to feedback for new enhancement. Furthermore, they do have plans (without limiting the features) which cater for small businesses. Thumbs up!
love it, most cost effective solution on loyalty plans
Great support and onboarding. The software is easy to use. In addition, we had few onboarding calls and documents which were helpful. the onboarding team helped us with many ideas to set up the loyalty programm.
Tried other apps and shopped around, absolutely love this app the Best!! It does everything perfectly, it's so easy to set up an it integrates with my other apps well.
I installed this app about 7/8 months ago. It was very easy to use, and I've been able to tailor my needs. It also has a lot more to offer, that I hope to utilise, as my business grows. My main positive though is, the customer service is FANTASTIC. I have contacted them twice with a query. Once BEFORE i was a customer and once recently. Both occasions happened to be bank holiday weekends. Not expecting an answer until 3 or 4 days later, I got an answer BOTH times within 24 hours. Cannot recommend them highly enough and I'm looking forward to utilising the app more in the future.
Thanks for sharing your feedback and we are glad to hear you have found our app easy to use and customizable. I'm also very happy to hear about your experiences with our support team, I will be sharing your kinds words internally. 💜
Great app and Hannah was a brilliant help when I had to remove it! I no longer need it so this is my only reason for removing. Really great app and wonderful customer service! Highly recommend!
We are really sorry to see you go! But I will forward your kind comments onto Hannah and the rest of the team 😀 Wishing you all the best for the future 💜
Our onboarding manager Luana Stoica has been very accommodating throughout our setup process. We encountered some difficulties along the way, but Luana always came through with helpful tips and guided us through everything. We just launched the program, so we'll see how it goes but so far, so good.
It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience and overcoming any challenges. Thank you for giving us the chance to partner with you.
LoyaltyLion has been a great platform for us. The interface is user-friendly, and the tech stack integrations have helped us to to launch an omni-channel loyalty program! The customer service is always fast, friendly, and extremely helpful :)
Thank you so much for your review! I am so glad to hear that LoyaltyLion is working well and that you are enjoying it. We take pride in our customer service, if there’s anything else we can do, please let us know.