Avis (639)

Note globale
4,7
Nombre d’avis par note
  • 81 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
31 mars 2021

The support staff is incredibly helpful! They genuinely care about your store. Loyalty Lion helped increase our customer value overall. Very easy to use.

'47
États-Unis
Presque 3 ans d’utilisation de l’application
LoyaltyLion a répondu 10 mai 2021

Thank you for taking the time to leave us a lovely review😀

22 mai 2017

The loyalty tab at bottom right corner of page is not showing? Can you help?

Meridiths Catering
États-Unis
Presque 3 ans d’utilisation de l’application
16 novembre 2023

Hannah has been amazing as our CSM. She listens to our needs and makes sure to give recommendations. LL tech support is fast to respond to issues and the platform is very easy to use.

KAGED
États-Unis
Presque 3 ans d’utilisation de l’application
LoyaltyLion a répondu 20 novembre 2023

Thank you for your review, we are delighted to hear you are happy with the continuous support you receive from Hannah and that you find the platform easy to use!

16 février 2019

Haven't used this for long. Customers seem to like the idea of the rewards. Have had one redemption and there was a hic-up or two because we didn't understand what we were doing, but we quickly got it resolved and my customer was very happy with the end savings. We're just using the basic plan for now until we see how much the customers actually use it. But for now, we are encouraged.

Baby's First Gifts
États-Unis
Plus de 2 ans d’utilisation de l’application
5 décembre 2020

This app has increased customer engagements and conversions. I just wish every little feature wasn't an additional fee. Those fees add up really quickly.

Ekocreashunz
États-Unis
Environ 2 ans d’utilisation de l’application
LoyaltyLion a répondu 31 décembre 2020

Thank you so much for leaving us a review, your feedback is really important to us!

8 janvier 2021

The Loyalty Lion app has a great deal to offer, however, I do need help from customer support quite frequently to make adjustments to our account. I have been primarily working with 2 amazing Customer Support Reps, Amber and Hannah. They have been able to answer all my questions and they are detailed and thorough with their responses.

Two Leaves and a Bud
États-Unis
Environ 2 ans d’utilisation de l’application
LoyaltyLion a répondu 14 janvier 2021

Thank you so much for your review! We are so glad our Customer Support team have given you great assistance you need to achieve your goals🌟 I will be sure to pass on your lovely words to Amber, Hannah and the rest of LoyaltyLion team 🦁.

Modifié le 27 juillet 2023

Overall Loyalty Lion is a good system, the auto generated loyalty page helps you get up and running quickly and they integrate with all the major e-commerce platforms and apps. The backend is also easy to set up and navigate. We have had a few issues here and there but they have been addressed by the team.

Outdoorplay
États-Unis
Environ 2 ans d’utilisation de l’application
LoyaltyLion a répondu 25 juillet 2023

Thank you for your candid feedback. We are sorry to hear your experience has not been as expected to date. We believe our Customer Success Lead has reached out to you directly and is working with you to resolve.

12 août 2016

Easy to use and to install! I love it and the customers too.

Wondercharms Com
Mexique
Environ 2 ans d’utilisation de l’application
12 mars 2021

The support team is usually quite helpful and responsive (within one business day, sometimes quicker). Only downside is that some great functionality like tiered point rewards and public-facing (without singup requirement) point structure are not suppoered in lower-tier version (e.g. we're using small business plan).

JUNIPERunltd
États-Unis
Presque 2 ans d’utilisation de l’application
LoyaltyLion a répondu 15 mars 2021

Thank you for taking the time to leave us a review! We're grateful for your feedback on our features and glad to hear that you have had such a positive experience with LoyaltyLion so far 🦁

19 novembre 2020

There was a bug in the system that meant that discount codes were not auto-populating on customer profiles. Hannah Cook, with the assistance of the Technical Team, sorted the issue for us quickly and efficiently.

TRIBUS
Royaume-Uni
Presque 2 ans d’utilisation de l’application
LoyaltyLion a répondu 20 novembre 2020

Thank you for leaving us a review💜 We are so glad to hear that our team got this sorted very quickly for you 😀