Avis (624)

Note globale
4,6
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 4 mars 2020

Terrible support. Constant user issues and no one ever gives me a straight answer or are they even easy to get in touch with. Plus, the integrations they say they have are actually quite limited, and most require additional payment tier to use.

Safari Ltd®
États-Unis
Plus de 3 ans d’utilisation de l’application
LoyaltyLion a répondu 11 mars 2020

Hi Safari Ltd,

A member of our support team has reached out to help - we'd love to resolve these points with you.

Thanks

11 juin 2020

This is a great app that is easy to use and works perfectly with our store! We'd highly recommend it to anyone looking for a loyalty/rewards scheme app. The customer service team are amazing and always on hand to help with any queries. Big thank you to Laurence who has been extremely helpful and kind.

Love from the Magnum Tattoo Supplies Team

magnumtattoosupplies
Royaume-Uni
Plus de 3 ans d’utilisation de l’application
LoyaltyLion a répondu 11 juin 2020

Thank you so much for your review, we love hearing your feedback! I will be sure to pass your kind words onto Laurence. Thanks again, Caitlin

7 novembre 2022

Loyalty Lion has helped us move our loyalty system online allowing for a much streamlines experience for our customers and greatly reducing the admin time needed to manage the loyalty scheme. A major plus point is the integration with Recharge allowing us to offer subscribers extra points thus incentivising repeat purchase via subscriptions.

Blue Chip Feed
Royaume-Uni
Environ un mois d’utilisation de l’application
LoyaltyLion a répondu 30 novembre 2022

Taking the time to leave such a great review about our platform, has really made our day! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Recharge integration and Subscriber Benefits. We’re looking forward to continuing working with you!

19 novembre 2020

There was a bug in the system that meant that discount codes were not auto-populating on customer profiles. Hannah Cook, with the assistance of the Technical Team, sorted the issue for us quickly and efficiently.

TRIBUS
Royaume-Uni
Presque 2 ans d’utilisation de l’application
LoyaltyLion a répondu 20 novembre 2020

Thank you for leaving us a review💜 We are so glad to hear that our team got this sorted very quickly for you 😀

17 mars 2023

New to Loyaltylion, we are still exploring the App but so far it is a robust and user-friendly app. The integration and services are working smoothly. Also, our Onboarding manager Libby is very helpful and supportive.

Brands and Beyond
Liban
Environ un mois d’utilisation de l’application
LoyaltyLion a répondu 19 mars 2023

You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

7 septembre 2016

I have 3 online stores and we did a lot of research to find the best loyalty program.

Here are the reasons we are very happy with Loyalty Lion
- Efficient and stable platform
- Great support team
- They are coming with new features all the time

I highly recommend this app.

Detoxmarket
États-Unis
Environ 3 ans d’utilisation de l’application
1 mai 2018

the perfect way to give your store an edge over competitors, with great onboarding support and awesome features!

Ilovegrowingmarijuana
Pays-Bas
Environ 3 ans d’utilisation de l’application
Modifié le 31 janvier 2019

This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!

Herbaly
Canada
Environ 3 ans d’utilisation de l’application
22 novembre 2018

Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward.

Would be nice if we could import mass point additions to customer through csv, but support will do it for you.

EXO
États-Unis
Environ 3 ans d’utilisation de l’application
8 avril 2023

Be careful, there is no way to cancel. And once you try you'll get the runaround by one sales persona after another.

Fasthouse
États-Unis
Presque 3 ans d’utilisation de l’application
LoyaltyLion a répondu 10 avril 2023

Thank you for taking the time to share your feedback with us. I’m sorry to hear that your experience hasn’t met your expectations on this occasion. We are always there to help our customers.

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