Avis (624)

Note globale
4,6
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
13 août 2020

very responsive. their engineering team responded quickly and made requested revision. Great customer service.

Tippsy Sake
États-Unis
10 mois d’utilisation de l’application
LoyaltyLion a répondu 23 octobre 2020

Thank you so much for your kind review! I am really glad to hear you are happy with our service 😀

23 juin 2021

Best loyalty app we have found. 100% recommend and their customer support team is very responsive. Thank you

Skin2Seoul
Royaume-Uni
10 mois d’utilisation de l’application
LoyaltyLion a répondu 30 juin 2021

Thank you so much for your kind words about LoyaltyLion and our team! We can't wait to continue working with you💜

15 juin 2016

Easy set-up, great presentation. Highly recommend.

Green Leaf Massage Day Spa
États-Unis
10 mois d’utilisation de l’application
17 novembre 2016

we had a great experience with the on-boarding team!

Darn Good Yarn Wholesale
États-Unis
10 mois d’utilisation de l’application
21 août 2014

Customers started using our loyalty program immediately. Also, the LotaltyLion support team has been very responsive. Great App. Thanks LoyaltyLion!!!

TikiMan Store
États-Unis
9 mois d’utilisation de l’application
2 octobre 2021

I used this app for about 9 months but the results were not what I expected. In fact I just added two extra costs, one was the cost of the discounts I offered to my customers constantly and the other was the cost of the app. I think that you can offer much more to your customers without the second additional cost, investing in the improvement of the whole customer's experience. In fact, by using an app like Loyalty Lion you don' t increase the loyalty of your customers, but you only attract customers who are only interested in getting rewards. And that is not the definition of loyalty. Finally, while I had already uninstalled the application from my Shopify account, I saw a €10 charge because I had to go to the app page and uncheck the language customisation option which were located in the seventh tab (FOR AN APP I DO NOT USE ANYMORE).

Enallaktiko.gr
Grèce
9 mois d’utilisation de l’application
LoyaltyLion a répondu 16 octobre 2021

We're very sorry to hear that you didn't get what you expected from the program, we wish you the best with your customer retention strategy going forwards.

Regarding your subscription charges, our team did investigate these internally but was unable to find any attributed to your account. If you would like to discuss this further (and any refund), please feel free to reply to our outreach email and we can resolve this shortly.

23 janvier 2023

Special thanks to Jonathan McCarthy and the rest of the Loyalty Lion team for helping us with our onboarding and getting us ready to launch quickly! We had all of our questions answered and feel great about our new program! Cant wait to start rewarding our loyal customers.

TePe USA
États-Unis
9 mois d’utilisation de l’application
LoyaltyLion a répondu 24 janvier 2023

We're so happy to hear that our team provided you with excellent service. We will make sure that they receive your feedback. I’m sure it will make their day! We are excited to help you being able to provide loyalty to all of your customers!

20 novembre 2023

The loyalty Lion R&R programme has been very good for us to measure and reward our VIP customers. The platform itself is quite easy to navigate and they always update it to be the most user frienly possible and update reporting. Hannah has been great at taking us through our successes and how to imporve the programme further and she is always proactively sharing updates and benchmarks for us to measure against. She's been great and very responsive on all emails and calls.

The Beauty Crop UK
Royaume-Uni
9 mois d’utilisation de l’application
LoyaltyLion a répondu 22 novembre 2023

Thank you for your positive review, we're happy to hear that you're receiving the support you need from Hannah and that the LoyaltyLion platform is working well for you!

Modifié le 22 août 2017

One of the very best loyalty programs available, I highly recommend Loyalty Lion. The app is very simple to use, with tons of features and options to tailor your loyalty program. I added some of the extra features, and the return made it well worth it. The customer support is phenomenal. A fast response time is so important when you're a small business owner, and Kerri delivered every time. Nothing was too much to ask, and I knew that whatever I needed would be taken care of with alacrity and care. I built my business on customer support and loyalty, and this app and the people behind it played a key role in that success.

Stitchfiftysix
Australie
9 mois d’utilisation de l’application
19 avril 2023

We have just launched with Loyalty Lion and they have been an amazing help so far with getting our programme up and running. They have a wealth of 'how to guides that are also very helpful. Everyone on the team has been super responsive, especially our onboarding manager Luana. She has held our hand every step of the way!

Seol + Gold
Royaume-Uni
8 mois d’utilisation de l’application
LoyaltyLion a répondu 9 mai 2023

Your review has made our day! Thank you so much for trusting LoyaltyLion to retain your most valuable customers