Avis (614)
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Very good app and the customer support is always very helpful !
Increible app. Very Useful. FREE PLAN very attractive...nothing bad to say...jus THANKS. I will tell about my experience in a little time!!
Thanks for the five star review - we appreciate it! 😊
Loyalty Lion is very easy to use, you can have a loyalty program up and running in a matter of minutes. It has all the basics you may expect a loyalty program to have and automatic emails. You can also grant/remove points manually to micro-manage your most loyal customers. The only complaint I may have is that the customization options are best at the most premium paid levels. Also if you have a multi-language website you need to pay for multiple instances of the app, so for French-Canadian websites, the subscription cost is twice as much.
Thank you for taking the time to leave us your feedback - I'll be sure to take this back to our team ✨ I'm glad to hear you found the program set up so easy 😊
I wanted to love this app but it didn’t work well for us in the long run. We used it for one year. What I loved about it was the customer engagement and buy-in. Customers LOVED getting points for purchases. What I didn't love was partially a limitation of Shopify -- you may only use one discount per cart -- and that meant our customers couldn't combine discounts. Apparently that's not a problem if you're on a Shopify PLUS plan, which we are not. I have seen great strides made during the last year improving the app and making it easier to use and faster to use. If we were a larger company I think we'd be lifelong users of this app.
We just added this program to our account and are excited to see the benefits.
It was simple to understand and install. So far we recommend this Loyalty program.
We recently updated our site so our Loyalty page stopped working. I went back and forth multiple times with a rep with no resolution. I reached out again and Sathiya was able to solve my problem in one simple email!
I would give Sathiya 5 stars! My frustration from going back and forth with little to no help beforehand determined my rating of 4 stars overall.
Thank you for your review - We are happy that your issue has been resolved and we will pass this feedback onto directly to Sathiya. We apologise that it took a longer period than usual to resolve this, we will ultimately take this feedback onboard and ensure positive change is implemented for future instances of similar issues.
We still use the basic service. This app leaves alot to be desired though, even paying for all the features.
Hi Lisa, thank you for your feedback! We would love to learn more about what you feel is missing as we are continually working to improve our product and would love to help you get the most out of it! We've located your details and we're getting in touch now to solve any issues you may have.
Absolutely amazing quick service and love all the features, especially the trial which lets you see if you are able to make more with customers
Thank you, we appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please don't hesitate to reach back out to our support team!
Very easy to use and customize! Love the premium features but its only free for 14days. Hopefully, Loyalty Lion can release more features for the free users to help us scale up our business! I wouldn't mind paying for premium if I could achieve 400 orders and up monthly :D
The Best loyalty program app in shopify app store....
The app is easy to implement & has lot of features, which increase the sales