Avis (594)

Note globale
4,6
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
31 mars 2020

This app is great but doesn’t allow you to have a link inside the menu like almost pretty all app... they charge you 150$/month usd to have this option!!! Wich is super high... if your looking for great app available in french but expensive that’s the one!..
For me it’s 50/50
I mean ... app works really great and it’s available in french wich is not that commun ...
but i don’t like widget on page and 159$ to get a link it’s on my opinion super high...
pretty much all app will do it for you for no penny more!!! So for me it’s a big no just for that... if they allowed me toget a link tho i would of pay 50$ for sure... it’s worth it for the app and easy to customize!
It’s on your hand... i hope ill help many people with my honnest review:))

TroisPetitsLou
Canada
Environ 16 heures d’utilisation de l’application
LoyaltyLion a répondu 1 avril 2020

Hello TroisPetitsLou,

Thank you for your review!

Please note that there is no need to upgrade to our Small Business plan for just one feature, we offer a range of enhancements that you can pick or choose from to suit your budget. Regarding your request to have a link to the panel in a menu, this is a great suggestion! I have sent this to our product team to consider. A member of our team has also reached out to you via email to assist with your request.

Do get in touch with our support team if you have any further questions.

Kind regards,
Sophie Arnold
Customer Success Specialist

4 septembre 2019

Messy. Not user friendly. Now I have to delete the app, but the widget is still in my store. Very annoying

Bamboo Mi
Canada
Environ 15 heures d’utilisation de l’application
LoyaltyLion a répondu 5 septembre 2019

Hi there,

I'm sorry to hear this, one of our support team members has reached out to help.

Kind regards,

Caitlin

30 mai 2019

If I could I would give Zero. The app do not have the option to uninstall. I hope no one falls in the same problem I had. Terrible experience.

GC Beauty
Brésil
Environ 10 heures d’utilisation de l’application
LoyaltyLion a répondu 31 mai 2019

Hi there, sorry to hear that you had a negative experience with LoyaltyLion - one of our team will be in touch to help ASAP.

19 mai 2019

Despite some peoples complaints about pricing, this app gets the job done for what seems to be a pretty fair price. The A la Cart option seems to fit the bill for our needs!

The Steam Co.
États-Unis
Environ 8 heures d’utilisation de l’application
LoyaltyLion a répondu 20 mai 2019

Thanks for the review! We are glad to hear you're enjoying your experience and that LoyaltyLion meets your needs :)

29 janvier 2019

Very tricky - you have to pay for everything. It seems like it would be an amazing app but then you have to pay just to add it on a page, to send an email, to update clients. What a waste of a couple hours of setting it up. So upset!

Bloomiss Naturals
Canada
Environ 5 heures d’utilisation de l’application
LoyaltyLion a répondu 9 avril 2019

Hi there, we apologise that our pricing policy was not clear during your sign up process. Our free plan is available to ensure that all stores can benefit from a loyalty program. Our free plan allows merchants to offer rewards and their customers to earn points through our Loyalty widget and panel. You can also manually email your customers by exporting their data easily. We also offer enhancements from $5/month to allow merchants without a large budget to customise their program as they like. We're sorry we didn't meet your expectations, but we have noted your comments and will work to make our pricing structure clearer. Here is an article on our Enhancements from our Help Documents - https://help.loyaltylion.com/account-management/shopify-enhancements

10 mars 2020

We are using LL for more than a year across multiple shopify stores and the entire experience was top notch! From onboarding, to calls regarding setup, to different questions, to customer support these guys are really professional. I'm the Head of Marketing and I really recommend them!

Trapo Singapore
Singapour
Environ 4 heures d’utilisation de l’application
13 septembre 2016

Our store's PrivatePrize.com photography templates sales jumped to 50% after installation. Our Photography Clients are appreciating the use of Private Rewards through LoyaltyLion.

Privateprize
États-Unis
Environ 4 heures d’utilisation de l’application
23 juin 2018

It was so easy to start! Awesome anybody can set up this. I would like to comeback and write another great review after i see the success of this additional benefit to my business.

Saardetest2
Australie
Environ 3 heures d’utilisation de l’application
26 août 2021

New to the app so no feedback on performance as of yet, but super easy to install, integrated very well and easy to operate. The customer service from Sia was exceptional. Answered all my questions and gave some great advice.

Retro Spectacle
Royaume-Uni
Environ 2 heures d’utilisation de l’application
3 mai 2019

Extremely fishy!!!
Every "comma" we may add will come with extra payments.
Before anything else, before starting to translate or anything, check this page of them and see the prices they will ask for stuff.

https://help.loyaltylion.com/account-management/shopify-enhancements

Bem Estar Essencial
Portugal
Environ 2 heures d’utilisation de l’application
LoyaltyLion a répondu 8 mai 2019

We’re sorry to hear you didn’t have a good experience with our pricing structure - our enhancements are designed to enable stores on the free plan to add additional loyalty functionality one feature at a time, without having to move up on to one of our paid plans. I'll be in touch to provide further support!

Lottie (LoyaltyLion Customer Success)