Avis (622)

Note globale
4,6
Nombre d’avis par note
  • 80 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 6 % des avis sont des avis à 1 étoiles
Modifié le 23 janvier 2017

great app if you have the money

Natural Escapes Body
États-Unis
10 jours d’utilisation de l’application
29 septembre 2020

J'ai utilisé cette application pour augmenté ma notoriété et fidélisé mes nouveaux clients, je trouve cette application géniale.

Jake Harry - prêt à porter - collection - mode - tendance
France
9 jours d’utilisation de l’application
LoyaltyLion a répondu 27 octobre 2020

We are so happy to hear you are enjoying our platform! 💫

24 mai 2018

I guess it's great for someone who doesn't want a lot of control over their customer lists. Or maybe if you're just starting up. We've had a customer list with rewards for 5 years and trying to import existing customers and their points - with everything having to be sent to Loyalty Lion first - not even being able to delete a customer. That doesn't work for us.

Socal Queen
États-Unis
13 jours d’utilisation de l’application
LoyaltyLion a répondu 9 avril 2019

Hi there, thank you so much for your feedback! We understand why would want these features and we are looking at ways to implement them. At the moment, it is not possible to import customers without fixing them in Shopify, we also cannot delete customers unless it's done through Shopify either (however you can block them). You have highlighted points that have been raised before and rest assured, we are working on them.

22 janvier 2021

There are better apps for free and the pricing is ridiculous although customer help is on point and very fast

E&X
Royaume-Uni
9 jours d’utilisation de l’application
LoyaltyLion a répondu 25 janvier 2021

Hey E&X Team,
Thank you for taking the time to leave us a review - we're really grateful for your feedback! Whilst we do offer a number of paid plans, we also have a free plan which allows you to start small and incrementally add paid features only as you need them. Feel free to try this out and reach out with any questions you might have - we'll be happy to help! ✨

19 mai 2019

Despite some peoples complaints about pricing, this app gets the job done for what seems to be a pretty fair price. The A la Cart option seems to fit the bill for our needs!

The Steam Co.
États-Unis
Environ 8 heures d’utilisation de l’application
LoyaltyLion a répondu 20 mai 2019

Thanks for the review! We are glad to hear you're enjoying your experience and that LoyaltyLion meets your needs :)

11 mai 2023

Not a great start. We have installed the app and we are stuck on the onboarding screen which we cannot switch off. There is no "x" or "close" button. Chat support exists but they are replying very slowly and unwilling to help. It has been the second day of "using" or even not using the app and we cannot do anything.

TruClothing
Royaume-Uni
5 jours d’utilisation de l’application
LoyaltyLion a répondu 17 mai 2023

Hi TruClothing!

Thank you for your feedback, we are sorry to hear you are having a negative experience with LoyaltyLion.

The reason for seeing the onboarding screen which is stopping you from moving forward is due to exceeding the allotted order volume limit for the free plan (800 orders).

We are actively trying to engage with you on the situation and hope we hear back from your team soon so that we will be able to support/assist further

10 mars 2020

We are using LL for more than a year across multiple shopify stores and the entire experience was top notch! From onboarding, to calls regarding setup, to different questions, to customer support these guys are really professional. I'm the Head of Marketing and I really recommend them!

Trapo Singapore
Singapour
Environ 4 heures d’utilisation de l’application
13 septembre 2016

Our store's PrivatePrize.com photography templates sales jumped to 50% after installation. Our Photography Clients are appreciating the use of Private Rewards through LoyaltyLion.

Privateprize
États-Unis
Environ 4 heures d’utilisation de l’application
23 juin 2018

It was so easy to start! Awesome anybody can set up this. I would like to comeback and write another great review after i see the success of this additional benefit to my business.

Saardetest2
Australie
Environ 3 heures d’utilisation de l’application
3 mars 2019

the app is great helps with customers kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

R&J delights
Australie
2 jours d’utilisation de l’application