Avis (639)
Affiner
-
Par note
great app ,love it ! but the price is too high for the features that i wanted
Misleading information on pricing. eg. 'Stores on our free plan can send customized loyalty emails'. This is extremely unhelpful if you are then charging 59$ for this 'enhancement'. Better transparency on pricing before install, please!!
Thank you for taking the time to leave us a review!
Our free plan allows you to start small with our core features and add individual paid features such as emails only as ...
They force you to make it live on your website before you can fully test and understand their interface. Once you install you realise you pay for everything including some "enhancements" ranging from $5-10 that to me are standard features that make it useable. Don't force making it live from the get go before the customer can fully understand your product and be transparent about your prices and ...
Hi Cablesmiths,
Sorry to read your update, a member of our support team has responded to your chat message and we'd love to chat this through with you.
Thanks
Fiona
Claims to have a free plan. Lures me in, wastes my time, then I notice there are hidden costs. Each major feature cost extra $10/month. And all that talk that they want to grow with your business.
Hi there, thank you for your feedback. Sorry that the features you wanted were not included in our free plan. We can only offer our most basic features for free as all of our ...
Zero Point if i can....So disappointed...the pricing is not transparent, and you have to pay for everything. Compare to others apps with a same feature this apps is so expensive than others. Uninstall...thank you
Hey! Really sorry to hear that you didn't find our pricing transparent. With the free plan you are able to set-up a loyalty program that allows customers to collect points ...
Pricing is not clear. I don't trust companies that are not transparent with their pricing.
Hi Kadence collection, we apologise that our pricing structure wasn't clear. We've updated our pricing plan lately which you can view here (https://loyaltylion.com/pricing# ...
Irresponsible support. Signed up for an onboarding support meeting, woke up early because of the differences in time zones and guess what? nobody came.
I wanted to pay more for the better service. but looks like you pay extra here for nothing
Hi 99Jersey team, thank you for taking the time to leave us a review.
We sincerely apologize for missing the meeting you booked with us. We have investigated this and it ...
Thank you for taking the time to leave us a 5* review. We are delighted to hear that you are happy with our program!
Thank you for taking the time to share your review, we’re delighted that you are happy with LoyaltyLion and are always here to help.