LoyaltyLion Rewards & Referral , 572 avis
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Excellent app, perfect customer service. Highly recommended! The only thing I miss is localization in different languages.
Thank you for taking the time to share your review, our fabulous customer support team is always here to help!
We've loved switching over to LoyaltyLion and working with Vicky as a CSM! She has been extremely helpful with recommendations to help us get some quick wins, as well as helping to think of longer-term improvements. In general Loyalty Lions support team has been extremely helpful and gives great step-by-step instructions on how to use their platform and make any customizations.
Thank you for taking the time to leave us such a positive review, we are thrilled to hear you are happy with the support you received from both Vicky and our fabulous customer support team!
Our onboarding experience was so great! Our rep, Freya Morrison, was so resposive and helped us every step of the way! Seriously couldn't have had a better experience setting up our Loyalty Program.
Thank you for your review, we are happy to hear you had a smooth onboarding experience and that Freya has supported you setting up your program successfully!
Our Onboarding Reps, Jonathan and Jason, were quick, responsive and provided great insights on how to succesfully launch our program.
Thank you for your feedback, we're glad to hear that you had a smooth onboarding experience and that you were happy with the support you received from Jonathan and Jason!
Loyalty Lion is exactly what we needed from a rewards program - offering currency conversion, as well as many other features which their competitors could not. From sales to onboarding with Jason (who's fantastic, by the way), we've been incredibly well supported in bringing our dream loyalty program to life. It's become a great asset to our company and the response of our customer base has been phenomenal.
Thank you for your review, we are delighted to hear you are happy with your program and the support you received, whilst the response from your customers has also been so positive!
The onboarding support that we received throughout the integration of the app with our store was excellent: the team were accessible, swift with their communication and extremely helpful. The app itself has only been running for a short while, so too soon to evaluate its effectiveness, but first impressions are good and we like the fact that we can customise certain elements to make the look our own, and we also like that integrates with our mail program.
Thank you for your positive feedback, we are happy to hear you were pleased with your onboarding experience!
We love working with the Loyalty Lion team! Their platform is easy to use and their team is super helpful and great to work with.
Thank you for sharing your positive experience with LoyaltyLion, we are happy to hear you are enjoying using our program and collaborating with our fabulous team!
Everyone at Loyalty Lion has been amazing to work with from launch to maintenance. Hannah has been a great strategic partner assisting us in finding creative, tactical ways to leverage the program to meet our company goals. Our customers love the ease with which they can turn their regular purchases into valued savings and our e-commerce sales metrics are steadily improving as a result of the platform.
Thank you for your 5* review. We are thrilled to hear you're enjoying our service, whilst your customers love using your loyalty program and your results are steadily improving!
Jason was very helpful during our onboarding process. The platform was easy to integrate with our tech deck. I do wish there were a few more actions pre-built and didn't require custom dev from our team. You can only connect to one Attentive account so we can't offer points for SMS sign-ups for other countries.
Thank you for taking the time to leave us a review, we are happy to hear that Jason has provided you with all the help needed during the onboarding process. We're sorry it wasn't the smoothest experience you've expected, we've made a note of your feedback and passed this over to our product team!
Found Loyalty Lion very easy to integrate and use - and allows for a lot of customisation where requested. Jonny and Jason were incredibly helpful and responsive, answering many of my questions and being available for support whenever needed!
Thank you for your feedback, we are thrilled to hear you are delighted both with the ease of use of our program and the support you received from Jonny and Jason!