Omtaler (639)
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This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!
We're using this app and it has worked well so far and seems like good value. I am particularly happy with the support I have received when encountering issues.
Thank you for leaving us a 5⭐️review! We really appreciate you taking the time to leave this feedback, it means a lot to us.
Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward.
Would be nice if we could import mass point additions to customer through csv, but support will do it for you.
Great team, quick & easy support. Our CSM, Hannah, has been an absolute delight to work with. We love how open the team is to working with us to create unique solutions to fit our needs. Any issues are quickly and efficiently resolved. Highly recommend.
Thank you so much for your great review! We will pass your feedback directly to Hannah. Please let us know if we can assist in any other way!
Very happy with the app - also to the quick response and a solution from LL to issues or questions that pop up. Some teething issues still with free shipping working 100% of the time with the loyalty points, but we are getting there!
Thank you so much for your feedback! Glad to hear you're getting the support that you need. Please don't hesitate to reach out to us at support@loyaltylion.com if you need any additional assistance!
Duraan was able to solve my problem regarding a conditional tier very quickly and responses were in a timely manner!
Thank you for your great review, we will pass this onto Sathiya directly!
This app is great so far and the Loyalty Lion team is very helpful. All our questions have been answered promptly and every issue is solved right away. Their customer service is excellent, Laurence and everyone else has been so helpful. We would definitely recommend this loyalty app to any Shopify business looking for this type of service.
Hi Earthwise Beauty,
Thanks so much for your review. It is great to hear about your experience with our customer service team and I'll forward your kind words onto them.
Thanks again,
Caitlin
Loyalty Lion is great and our customers love it. The support team, especially Sophie, is very responsive!
Thanks for your feedback, glad to hear Sophie has been able to help. 💫
Excellent customer support. Great ongoing support from Sathiya, he was a huge help and managed to solve all my issues.
Thank you for your great feedback! We will pass this on to Sathiya!
I used this app to give customers incentives for shopping with me, and create repeat customers. It is very easy to use and exactly what I was looking for. Thank you <3