Samlet vurdering
4,6
Antall per vurderingsnivå
  • 80 % av vurderingene er 5 stjerner
  • 10 % av vurderingene er 4 stjerner
  • 1 % av vurderingene er 3 stjerner
  • 3 % av vurderingene er 2 stjerner
  • 6 % av vurderingene er 1 stjerner
17. mars 2023

Great App, working with Vicky to get this live has been a great experience from start to finish, brilliant support and understanding of our business needs which are often difficult and complex, really enjoyed work with Vicky and the platform.

Harklinikken
USA
11 måneder bruker appen
LoyaltyLion svarte 19. mars 2023

It’s great to hear that you had a positive experience with our platform. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.

7. oktober 2014

First and foremost, I have to say, their customer service is simple AMAZING, they respond to emails super quick and provide guidance when needed.

The program is good for us because the customization is brilliant – you can use all your store colours and it integrates beautifully! With the other apps that I tried, they stuck out, (wish I’d found this sooner and not wasted time) and it wasn’t a good customer experience. The set up process is super simple and takes no time at all!

The customers do keep coming back – now I’m just excited to see what new things are going to come soon!

5 starts - definitely recommend LoyaltyLion!

Luxzari
Storbritannia
11 måneder bruker appen
27. januar 2023

Thank you to Jonathan and the Loyalty Lion team for being so helpful during the last stages before launch. Also for taking the time for multiple calls and answering our questions so quickly. Can't wait to launch the program!

Lulu Guinness
Storbritannia
11 måneder bruker appen
LoyaltyLion svarte 30. januar 2023

Thanks so much for your feedback! It makes our day hearing about how much our customers love Loyalty and the great service they’ve received from our team. We have passed on your review to our team and look forward to launching your program soon!

8. mars 2023

Jonathan McCarthy was great and very helpful! He was very responsive to emails when we had questions. We appreciate the time he took for our calls to make sure that everything was set up correctly. Excited to launch the program!

Adina Eden
USA
10 måneder bruker appen
LoyaltyLion svarte 9. mars 2023

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your onboarding with Jonathan.

11. januar 2018

This app is easy to install and use. It also able to track and include customers who had signed up before this app is installed. One suggestion I could give is allowing expiry date to the points. This will encourage customers to have the urgency to use the points.

Fayy Terrarium Gifts
Singapore
10 måneder bruker appen
Redigert 30. september 2019

We have been really pleased with Loyalty Lion so far, the setup was easy and they are quick to offer answers and help. Our customers have enjoyed the features, as well. Will update as we use it more!

Update, 10 months in: although we are leaving Loyalty Lion it's truly not them, it's us. We are a small team of less than 10 people and currently deep in changing our website, the back end of our organization and doing a deep dive into our informational pages and we need to focus our energies on that instead of other programs. It's a great platform that I found easy to navigate and I enjoyed being able to add in so many reward options. The team was always quick to respond and easy to work with. If you are interested in a platform with a TON of customization options and features and a responsive team, this is the one for you.

Orchard Corset
USA
10 måneder bruker appen
LoyaltyLion svarte 16. april 2019

Fantastic to hear your customers are enjoying the program and that you've had a positive experience with our support team too. Thanks for the review!

11. august 2016

I must it admit it started off a little slow for us with the basic package, but once we upgraded to the starter plan and the emails started to go out thats when we started to see the turn around. Its a great program and their customers service is first class. Kerri Ford is the representative who helps us out and we can't say enough about her!

Clari Tea House
USA
10 måneder bruker appen
25. oktober 2016

So far we are really enjoying the perks and individually selectable features. It makes it possible for you to build the program that fits the size of your business. Overall we are really excited to see how this program pans out over the next quarter.

Endangered Gentleman
USA
10 måneder bruker appen
13. august 2020

very responsive. their engineering team responded quickly and made requested revision. Great customer service.

Tippsy Sake
USA
10 måneder bruker appen
LoyaltyLion svarte 23. oktober 2020

Thank you so much for your kind review! I am really glad to hear you are happy with our service 😀

23. juni 2021

Best loyalty app we have found. 100% recommend and their customer support team is very responsive. Thank you

Skin2Seoul
Storbritannia
10 måneder bruker appen
LoyaltyLion svarte 30. juni 2021

Thank you so much for your kind words about LoyaltyLion and our team! We can't wait to continue working with you💜